Buffalo Wild Wings

3.7
1824 reviews
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Business Details

3770 Hack's Cross Road, Memphis, TN
38125, United States
(901) 737-9463
https://www.buffalowildwings.com/locations/us/tn/memphis/3770-hack's-cross-road/sports-bar-69
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3770 Hack's Cross Road, Memphis, TN
38125, United States

Hours

Reviews

3.7
1,824 reviews
5 stars
750
4 stars
455
3 stars
231
2 stars
113
1 star
275

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or poorly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, untrained staff, and poor customer service experiences, including being ignored or receiving incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and floors, which detracted from their dining experience.

Management Concerns

Complaints about unprofessional behavior from management and staff, including rudeness and lack of accountability, were frequently mentioned.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the atmosphere during sports events.
  • YJ
    Yolanda Jones
    3 days ago
    1.0
    Very poor management
  • LL
    lexharris19
    Nov 14, 2025
    1.0
    Every location everytime I order Togo something is messed up or they are out of things. Tonight I got all my sauces on the side and they didn’t give many any. So we had to eat all of our wings with no sauce.
  • CH
    Charles Hardy
    Oct 22, 2025
    1.0
    I ate all of my food because I was hungry after driving all day but... this is the worst wings I have ever had from any bdubs. I should have known when my wings were ready in less than a minute after I ordered them to go in the store. I took them back to my hotel right down the road. The flavor was there but the wings were cold and they looked like they had been sitting out. Not the quality I have come to expect from bdubs. The waitresses that handed them to me were nice enough but surely they had to notice that the wings were old. I wasn't in the store more than 2 minutes so I can't speak on the atmosphere. I didn't really pay attention to that. Regardless of how nice your restaurant may be or wait staff is, if the food is bad, the whole restaurant is bad. I would be ashamed to serve food like this to anyone!
  • ZW
    Zeus Woodruff
    Oct 15, 2025
    1.0
    Expect to have to repeat your order multiple times. Staff is young, untrained and incompetent.
  • HR
    hayley roten
    Sep 27, 2025
    1.0
    My mom, finance, brother, and I came to eat today. They weren’t slam pack full but were busy, so we waited 20 minutes and we found someone to let them know we haven’t ordered. After another 30 minutes we decided to leave. We talked to someone twice about serving us. The guy beside admitted to us he waited an hour before being served.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Memphis serve?

Buffalo Wild Wings in Memphis offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 3770 Hack's Cross Road?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.