Numerous customers reported extremely poor service, including long wait times, unacknowledged tables, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, and incorrect orders, leading to significant dissatisfaction.
Management Concerns
Customers expressed frustration with management's handling of service issues and perceived lack of attention to customer needs.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food when it was prepared correctly.
LW
Larone Woodard
4 days ago
3.0
Very good food.
LK
Lenora King
Dec 30, 2025
1.0
I could not believe how terrible our service was, and it wasn’t even close to busy. I went here today at about a quarter to 4PM and my server, Jayla, gave some of the worst service I’ve ever received in all my days. She did not speak to us when she walked up to take our orders, and it quickly became apparent to us that our mere attendance was a huge inconvenience for her. She ignored us the entire time we were there, she’d walk right by us and wouldn’t even acknowledge us. Never once came to check on us. We had to be quick to catch her walking by in order to call her over to get some things we needed. She honestly barely spoke two words to our entire table, and instead opted for an “mm-hm” anytime she was asked anything. Overall, Jayla’s entire demeanor and attitude was nothing short of extreme impertinence and unprofessionalism, and is truly not deserving of the 1 star rating in which I gave.
DM
Diana Mauney
Dec 18, 2025
1.0
Bummed to have ordered and had my meal stolen and for the restaurant to say oh well sounds like a you problem, lame.
KM
Kayla Miles
Dec 17, 2025
4.0
The honey garlic wings were good.
LL
lexharris19
Nov 14, 2025
1.0
Every location everytime I order Togo something is messed up or they are out of things. Tonight I got all my sauces on the side and they didn’t give many any. So we had to eat all of our wings with no sauce.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Memphis serve?
Buffalo Wild Wings in Memphis offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 3770 Hack's Cross Road?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
How can I contact Buffalo Wild Wings in Memphis?
You can call Buffalo Wild Wings at +1 901-737-9463.
Is Buffalo Wild Wings on Hack's Cross Road currently open?
Yes, Buffalo Wild Wings is currently open.
Where is Buffalo Wild Wings located in Memphis?
Buffalo Wild Wings is located at 3770 Hack's Cross Road, Memphis, TN 38125, USA.
What types of dining experiences can I expect at Buffalo Wild Wings?
Buffalo Wild Wings is a sports bar and chicken wings restaurant that also offers takeout services.
Are there any popular restaurants near Buffalo Wild Wings on Hack's Cross Road?
Yes, nearby popular restaurants include DWJ Korean BBQ, JJ’s Tropical Mexican Bar and Grill, and Cafe India, offering Korean, Mexican, and Indian cuisine respectively.
What shopping options are available near Buffalo Wild Wings?
Costco and Shoppes Of Hacks Cross are nearby shopping locations where customers can shop before or after dining.
Are there any beauty or spa services near Buffalo Wild Wings?
Yes, nearby beauty and spa options include Arch 2 Arch, Nail Palace, and Southwind Barber Shop, convenient for customers to visit along with dining at Buffalo Wild Wings.
Can I find any shipping or postal services near Buffalo Wild Wings?
Yes, The UPS Store 3518 and Amazon Counter - Tate Computer System are nearby shipping centers to assist customers with their mailing needs.