Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of attention to customers.
Food Quality
Mixed feedback on food quality; while some enjoyed the chicken and biscuits, others reported stale or poorly prepared items.
Cleanliness
Concerns were raised about cleanliness, with mentions of unsanitary conditions and staff not wearing gloves during food preparation.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Service Speed
Many reviews noted slow service, particularly during peak hours or shift changes, causing frustration among customers.
CS
Citizen Not Subject
Jan 5, 2026
3.0
Had a computer take my order, had to honk after waiting to get someone to show up at the window (not the first time) asked me to pull ahead, when no one was behind me. Last time I did that here I waited 15 minutes for my food. Food was good and hot. People were nice when I got to actually interact with them.
JJ
Jay
Dec 23, 2025
1.0
Gave me old chicken was so disgusting never will come to this location again 🤢 🤮
QL
Q Lusk
Dec 19, 2025
5.0
Tuesday bogo was my first time trying Bojangles. It was ok. I'll be back
EV
Emma Velazquez
Dec 6, 2025
1.0
Worst customer service i’ve ever received. Workers had a nasty attitude. I come from more than an hour away and always loved going to the Bojangles franchise and was absolutely disappointed. Everyone else was greeted but me when i came in ,they took the people order in front of me but then walked off when i came to the register. Completely ignoring me until finally after like 5 minutes some other girl took my order and then they all proceeded to give me nasty stares and pretended to act like i wasn’t waiting for my food. Waited 20+ minutes for only one combo of 3 piece chicken strips. They gave other people their orders but mine and there was no one in the drive thru or in the lobby and when other people came in they got straight into their orders. Sweet Tea tasted like it was left out for days. Ended up walking out. Very disappointed and will not return.
EL
Emily Landrum
Dec 1, 2025
1.0
The rudest people I’ve ever seen at an eating establishment. We walked in soaked from the rain ready to eat and nobody said ANYTHING to us. There was nobody eating inside. We were the only ones. There were about six people working in the kitchen, and nobody greeted us, took our order, even looked in our direction. They purposely completely avoided us. One gentleman even walked right up to the register that we were standing at and fiddled around on the screen for a little bit and then just walked away. Nobody even said anything to us as we were walking out the doors. We got back in our cars and went down the road to Hardee’s where their staff was more than accommodating.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in Memphis?
Dine-in hours are from 5:00 AM to 10:00 PM every day, Monday through Sunday.
What are the delivery hours for Bojangles?
Delivery is available from 7:00 AM to 9:00 PM every day, Monday through Sunday.
Does Bojangles offer in-store pickup?
Yes, Bojangles offers in-store pickup service.
What payment options does Bojangles accept?
Bojangles accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Bojangles located in Memphis?
Bojangles is located at 2059 Hillshire Circle, Memphis, TN 38133, United States.
Can I order Bojangles via mobile app?
Yes, you can order through the Bojangles app available on both iOS and Android platforms.
Which nearby places can I visit along with Bojangles?
You can visit Smoothie King for smoothies, 7 Brew Coffee for coffee, or nearby fast food options like Hardee's, Wendy's, and Taco Bell before or after your meal at Bojangles.
How can nearby automotive services help customers visiting Bojangles?
If you need car maintenance or oil changes while in the area, nearby services like Take 5 Oil Change, Alpine Autoworks, and Firestone Complete Auto Care provide convenient options close to Bojangles.
Are there any nearby grocery or discount stores for quick shopping after dining at Bojangles?
Yes, Bene Keith Foods supermarket and Dollar Tree discount store are nearby for groceries and party supplies after your meal at Bojangles.