Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed, with some praising friendly staff while others report rude and inattentive service.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others complain about cold or poorly prepared food.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Some reviews mention cleanliness issues, particularly with food preparation areas and overall restaurant hygiene.
Wait Times
Customers frequently report long wait times, both in the drive-thru and for dine-in orders, contributing to a negative experience.
RB
Ronesha Butler
3 days ago
1.0
Every time you go their “systems down or DoorDash only” and whole time they cut the system off
BH
Brooks Hay
Feb 4, 2026
2.0
don’t expect the AI drive thru voice to take your order accurately
DM
David Madden
Jan 24, 2026
4.0
Bojangles delivered once again. Food was good and the customer service at this location was great.
KD
Karla Detmer
Jan 20, 2026
5.0
Great service, clean, fast and friendly faces.
TS
Tiffany Sullivan
Jan 12, 2026
1.0
I went inside to order. There wasn't anyone at the counter taking orders. So I'm saying excuse me, I would like to order and the manager says, "we have to get the drive thru line down first". That's a first for me. I've never known a restaurant toto not service the person standing at front the counter. I left. I've never had an issue at this location going through the drive thru and I guess I know why. The customer service is poor at this location usually but this was an all time low.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in Memphis?
Dine-in hours are from 5:00 AM to 10:00 PM every day, Monday through Sunday.
What are the delivery hours for Bojangles?
Delivery is available from 7:00 AM to 9:00 PM every day, Monday through Sunday.
Does Bojangles offer in-store pickup?
Yes, Bojangles offers in-store pickup service.
What payment options does Bojangles accept?
Bojangles accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Bojangles located in Memphis?
Bojangles is located at 2059 Hillshire Circle, Memphis, TN 38133, United States.
Can I order Bojangles via mobile app?
Yes, you can order through the Bojangles app available on both iOS and Android platforms.
Which nearby places can I visit along with Bojangles?
You can visit Smoothie King for smoothies, 7 Brew Coffee for coffee, or nearby fast food options like Hardee's, Wendy's, and Taco Bell before or after your meal at Bojangles.
How can nearby automotive services help customers visiting Bojangles?
If you need car maintenance or oil changes while in the area, nearby services like Take 5 Oil Change, Alpine Autoworks, and Firestone Complete Auto Care provide convenient options close to Bojangles.
Are there any nearby grocery or discount stores for quick shopping after dining at Bojangles?
Yes, Bene Keith Foods supermarket and Dollar Tree discount store are nearby for groceries and party supplies after your meal at Bojangles.
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