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Bojangles

3.7
(917 reviews)

Business Details

2059 Hillshire Circle, Memphis, TN
38133, United States
(901) 388-8216

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Bojangles
2059 Hillshire Circle, Memphis, TN
38133, United States

Hours

Reviews

3.7
917 reviews
5 stars
434
4 stars
153
3 stars
105
2 stars
50
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and inattentive service.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others complain about cold or poorly prepared food.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some reviews mention cleanliness issues, particularly with food preparation areas and overall restaurant hygiene.

Wait Times

Customers frequently report long wait times, both in the drive-thru and for dine-in orders, contributing to a negative experience.
  • RB
    Ronesha Butler
    3 days ago
    1.0
    Every time you go their “systems down or DoorDash only” and whole time they cut the system off
  • BH
    Brooks Hay
    Feb 4, 2026
    2.0
    don’t expect the AI drive thru voice to take your order accurately
  • DM
    David Madden
    Jan 24, 2026
    4.0
    Bojangles delivered once again. Food was good and the customer service at this location was great.
  • KD
    Karla Detmer
    Jan 20, 2026
    5.0
    Great service, clean, fast and friendly faces.
  • TS
    Tiffany Sullivan
    Jan 12, 2026
    1.0
    I went inside to order. There wasn't anyone at the counter taking orders. So I'm saying excuse me, I would like to order and the manager says, "we have to get the drive thru line down first". That's a first for me. I've never known a restaurant toto not service the person standing at front the counter. I left. I've never had an issue at this location going through the drive thru and I guess I know why. The customer service is poor at this location usually but this was an all time low.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles in Memphis?

Dine-in hours are from 5:00 AM to 10:00 PM every day, Monday through Sunday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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