Bojangles

3.7
337 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Wheelchair accessible entranceAvailable

Location

Bojangles
3551 Austin Peay Highway, Memphis, TN
38128, United States

Hours

Reviews

3.7
337 reviews
5 stars
177
4 stars
49
3 stars
20
2 stars
29
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

While some customers praised the food, others reported receiving stale or improperly cooked items, raising concerns about consistency.

Cleanliness

The establishment was noted for being clean and well-maintained, which was appreciated by several patrons.

Service Speed

Customers experienced long wait times, particularly during busy hours, which detracted from their overall experience.
  • MS
    Memphis Beauty Shannon
    2 days ago
    1.0
    Bo-Berry Biscuits were hard and not fresh
  • DS
    Dave Skools
    Nov 8, 2025
    1.0
    Worst Saturday experience at 1:00 pm you are not acknowledged when you come inside and my order was completely wrong and they were baffled when I simply asked for what I ordered. Had to leave drive through and walk in. Go to whitten rd if at all possible they’re GOLD five star there. My food was cold. Short dark hair female at register no urgency at all.
  • RR
    Richard Robinson
    Oct 28, 2025
    3.0
    I went to this location thinking it was the same Bojangles as in Mississippi. This location is tenders only.
  • KK
    Kenya
    Oct 21, 2025
    1.0
    My husband said he wanted a Steak Egg and Cheese Biscuit ONLY. His order total was $5.92...he gave the young lady at the window $6.00. She gave him 5 cents back...so he was like she short me 3 cents, I know the cash register tells her how much to give back but it's okay. My husband got home ready to eat and he's given just a plain steak biscuit. How disturbing is this, that a simple order and return of change can be so complicated for people at Bojangles on Austein Peay. Lesson learned always check your food and make sure you get the correct change and your order is right before driving off!!! My husband didn't bother about calling because all they were going to say is, "We are sorry bring your receipt and we will fix your order, who wants to go back when you live far from Austein Peay". Horrible fast food spot. Don't stop at Bojangles if you can help it these employees just want a check, but I bet their lunch be top tier because they are fixing it the way they want it.
  • TD
    Tre' Darden
    Oct 4, 2025
    3.0
    This my 1st time getting deliver from the local. The food was delicious, and the delivery driver was nice. However, I'd paid for extra sauces, asked for lemon for my tea, and called the location to ask that they please include ketchup. They lady I spoke with ensured me that she would make sure there was ketchup in there. When I got my order, there was no ketchup, the house made ranch was missing, and there also was no lemon.

Frequently Asked Questions About Bojangles

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and Sundays, with extended hours until 11:00 PM on Friday and Saturday.

Can I order food through the Bojangles app?

Yes, you can order your favorites including chicken tenders and biscuits through the Bojangles app available on both iOS and Android.