Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
While some customers praised the food, others reported receiving stale or improperly cooked items, raising concerns about consistency.
Cleanliness
The establishment was noted for being clean and well-maintained, which was appreciated by several patrons.
Service Speed
Customers experienced long wait times, particularly during busy hours, which detracted from their overall experience.
MS
Memphis Beauty Shannon
2 days ago
1.0
Bo-Berry Biscuits were hard and not fresh
DS
Dave Skools
Nov 8, 2025
1.0
Worst Saturday experience at 1:00 pm you are not acknowledged when you come inside and my order was completely wrong and they were baffled when I simply asked for what I ordered. Had to leave drive through and walk in. Go to whitten rd if at all possible they’re GOLD five star there. My food was cold. Short dark hair female at register no urgency at all.
RR
Richard Robinson
Oct 28, 2025
3.0
I went to this location thinking it was the same Bojangles as in Mississippi. This location is tenders only.
KK
Kenya
Oct 21, 2025
1.0
My husband said he wanted a Steak Egg and Cheese Biscuit ONLY. His order total was $5.92...he gave the young lady at the window $6.00. She gave him 5 cents back...so he was like she short me 3 cents, I know the cash register tells her how much to give back but it's okay. My husband got home ready to eat and he's given just a plain steak biscuit. How disturbing is this, that a simple order and return of change can be so complicated for people at Bojangles on Austein Peay. Lesson learned always check your food and make sure you get the correct change and your order is right before driving off!!! My husband didn't bother about calling because all they were going to say is, "We are sorry bring your receipt and we will fix your order, who wants to go back when you live far from Austein Peay".
Horrible fast food spot. Don't stop at Bojangles if you can help it these employees just want a check, but I bet their lunch be top tier because they are fixing it the way they want it.
TD
Tre' Darden
Oct 4, 2025
3.0
This my 1st time getting deliver from the local. The food was delicious, and the delivery driver was nice.
However, I'd paid for extra sauces, asked for lemon for my tea, and called the location to ask that they please include ketchup.
They lady I spoke with ensured me that she would make sure there was ketchup in there.
When I got my order, there was no ketchup, the house made ranch was missing, and there also was no lemon.
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and Sundays, with extended hours until 11:00 PM on Friday and Saturday.
Can I order food through the Bojangles app?
Yes, you can order your favorites including chicken tenders and biscuits through the Bojangles app available on both iOS and Android.
Does Bojangles have a drive-through service and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM on weekdays and 6:00 AM to 10:00 PM on Sunday, with extended hours until 11:00 PM on Friday and Saturday.
Where is Bojangles located?
Bojangles is located at 3551 Austin Peay Highway, Memphis, TN 38128, USA.
What types of payments are accepted at Bojangles?
Bojangles accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services to customers.
What are some nearby places I can visit before or after dining at Bojangles on Austin Peay Highway?
Nearby places include Regions Bank, Starbucks coffee shops, Tropical Smoothie Cafe, and Whataburger, giving you options for banking, coffee, healthy smoothies, or fast food nearby.
Is there a convenient place nearby to fuel up or get a car wash when visiting Bojangles?
Yes, Glide Xpress Car Wash and Exxon gas station are close by for automotive services while you visit Bojangles.
Where can I find coffee near Bojangles at 3551 Austin Peay Highway?
There are multiple Starbucks locations in close proximity to Bojangles where you can enjoy coffee and snacks.
What type of food and dining options does Bojangles offer?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner in a family-style and fast food restaurant setting.