Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some praised the taste, others reported receiving old or improperly cooked items.
Cleanliness
The restaurant was noted for being clean and well-maintained by some customers, although others experienced issues with food safety.
Operational Issues
Customers frequently mentioned problems with the restaurant's hours and service speed, including being closed early or long wait times.
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Travis Steffen
Feb 12, 2026
5.0
First time at Bojangles. Store was clean and staff friendly.
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C G
Jan 11, 2026
2.0
I placed an order through the app around 4:00 p.m. and scheduled my pickup for 4:25 p.m. When I arrived, my order wasn't ready. I was told five more minutes, they had to cook more tenders. I ended up getting my order close to 5:00 p.m. It didn't have the seasoned fries I ordered, and it was missing the dipping sauce. Having to wait an additional 25 minutes defeats the purpose of ordering online. The young lady at the front counter was very polite and apologetic. That's the only reason I'm leaving two stars.
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Carl Townsend
Jan 3, 2026
1.0
Horrible customer service and food is never fresh. I was given old food on 3 different occasions when I clearly stated I wanted it fresh.
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gmcdell
Dec 27, 2025
5.0
I eat at this location at least once a week. The workers are friendly and the food is delicious.
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Telsha davis
Dec 26, 2025
2.0
Why??? Bojangles back in the day had bone in chicken, this new one don't. I wasted my money on this. I'm not even a Popeyes chicken person, but they got BOJANGLES beat by a long shot. The dirty rice just salt, no flavor. The 3 tiny strips just a little flavor, I'm not going back. I could've got Churchs with that jalapeno, Popeyes spicy chicken, KFC original recipe, Jack Pirtles with the brown gravy....see what I mean. Never again!