Ben & Jerry's

4.6
751 reviews
Ben & Jerry's Memphis ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Memphis ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry's
5007 Black Road, Memphis, TN
38117, United States

Hours

Reviews

4.6
751 reviews
5 stars
541
4 stars
139
3 stars
39
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream.

Customer Service

Many reviews highlighted the friendly and attentive staff, although some noted instances of slow service.

Cleanliness

While some customers appreciated the cleanliness of the shop, others reported unsanitary conditions and issues with staff hygiene.

Pricing

Several customers felt that the prices were high for the ice cream, with some questioning the value for money.

Operational Issues

There were complaints about inconsistent hours and service, including early closures and understaffing during busy times.
  • TB
    Timothy Brodersen
    Nov 12, 2025
    5.0
    Love Ben & Jerry's, the ice cream and variety are amazing, especially the homemade sugar cones
  • RS
    Rachel Smith
    Oct 28, 2025
    5.0
    Delicious ice cream. Very friendly staff.
  • DR
    david richmond
    Oct 19, 2025
    5.0
    Love some ben and jerrys
  • CE
    Chandra Echols
    Sep 22, 2025
    5.0
    Nice friendly fast service . Ice cream delicious
  • JK
    John Kitson
    Sep 18, 2025
    5.0
    Great location. Wonderful owner. Friendly staff.

Frequently Asked Questions About Ben & Jerry's

What types of ice cream flavors can I find at Ben & Jerry's in Memphis?

You can enjoy euphoric Ben & Jerry's ice cream flavors served fresh just like in 1978, including options like non-dairy varieties, sundaes, shakes, and waffle cones.

What are the operating hours of Ben & Jerry's East Memphis shop?

The shop is open Monday and Wednesday to Saturday from 11:00 AM to 11:00 PM, Tuesday from 3:00 PM to 11:00 PM, and Sunday from 12:00 PM to 11:00 PM.