Ben & Jerry’s

4.6
755 reviews
Ben & Jerry's Memphis ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Memphis ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
5007 Black Road, Memphis, TN
38117, United States

Hours

Reviews

4.6
755 reviews
5 stars
545
4 stars
139
3 stars
39
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the deliciousness and variety of ice cream flavors offered.

Customer Service

Feedback highlighted friendly and attentive staff, although some reviews noted slow service during busy times.

Cleanliness Issues

Several customers reported concerns about cleanliness, particularly regarding staff hygiene and the overall shop environment.

Pricing Concerns

Many reviews mentioned that the prices are considered high, with some customers questioning the value for money.

Atmosphere

The shop's outdoor seating and overall atmosphere received positive remarks, making it a pleasant place to enjoy ice cream.
  • ST
    Stephanie Toney
    Dec 17, 2025
    5.0
    Ice cream is always delicious.
  • HB
    Hailey Bernard
    Dec 4, 2025
    5.0
    So glad they offer non-dairy options. Delicious!
  • TB
    Timothy Brodersen
    Nov 12, 2025
    5.0
    Love Ben & Jerry's, the ice cream and variety are amazing, especially the homemade sugar cones
  • RS
    Rachel Smith
    Oct 28, 2025
    5.0
    Delicious ice cream. Very friendly staff.
  • DR
    david richmond
    Oct 19, 2025
    5.0
    Love some ben and jerrys

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream flavors can I find at Ben & Jerry's in Memphis?

You can enjoy euphoric Ben & Jerry's ice cream flavors served fresh just like in 1978, including options like non-dairy varieties, sundaes, shakes, and waffle cones.

What are the operating hours of Ben & Jerry's East Memphis shop?

The shop is open Monday and Wednesday to Saturday from 11:00 AM to 11:00 PM, Tuesday from 3:00 PM to 11:00 PM, and Sunday from 12:00 PM to 11:00 PM.