Arby's

3.9
1588 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
975 Union Ave, Memphis, TN
38104, United States

Hours

Reviews

3.9
1,588 reviews
5 stars
720
4 stars
386
3 stars
213
2 stars
89
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service.

Food Quality

Food quality is inconsistent; while many customers enjoyed fresh and tasty meals, others received cold or poorly prepared items.

Order Accuracy

Several reviews mention issues with order accuracy, including missing items and incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, contributing positively to the dining experience.

Wait Times

Customers frequently commented on long wait times, particularly in the drive-thru, which can detract from the overall experience.
  • DG
    Dylan Graham
    2 days ago
    5.0
    Best Arby's location in town
  • DC
    Delishia Coleman
    Dec 19, 2025
    5.0
    Great experience. Food was hot. It was provided within a timely matter. I will return.
  • ES
    Eliza Stephens
    Dec 8, 2025
    5.0
    The late night ladies are the nicest women and the food is always fresh/made with care.
  • JV
    jari vlogs
    Nov 8, 2025
    5.0
    Everything that we ordered was good. The lemonade was especially good.
  • DG
    Darla Gray
    Nov 2, 2025
    3.0
    They sent curly fries when I ordered crinkle. They didn't send straw or napkins. Didn't send the ketchup I requested either. Why.have on there to select if they won't send it? Food was good and tasty tho really. Appreciate that they did add the extra meat I paid for and left off the red sauce on hubs sandwich.