McDonald's

3.3
2158 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1334 New Smithville Hwy, McMinnville, TN
37110, United States

Hours

Reviews

3.3
2,158 reviews
5 stars
673
4 stars
440
3 stars
419
2 stars
219
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Drive-Thru Efficiency

While some customers praised the quick drive-thru service, others experienced significant delays and disorganization, particularly during busy hours.

Cleanliness and Environment

Feedback varied on cleanliness, with some noting a clean dining area while others reported unsanitary conditions.

Customer Experience

Overall, customer experiences were mixed, with some enjoying their visits while many expressed frustration over repeated issues.
  • SS
    Samantha
    2 days ago
    3.0
    Food was okish with the amount of people in line but why is it that my order is always wrong here and that my normal order is more than normal
  • DL
    Donna Love
    3 days ago
    1.0
    Was asked to pull up and wait for a medium mocha frappe and had to go in and get it because they were sending other frappe out the window but was waiting on mine went inside after 8 minutes and was given a small and was told that was a medium so is McMinnville tn location ripping people off because I always get medium or large and know the difference but this location needs to get it together not even using the app helps this location u still have to wait for food then it's cold by the time you eat it this location is awful
  • FF
    Fancy Felman
    6 days ago
    2.0
    Dont go after 12pm. Not sure what the issue is but nothing works, comes out right, etc especially with ordering thru the app. Always check your food.
  • AD
    Alex Defrenn
    Nov 11, 2025
    5.0
    Usually very crowded but the chips ahoy frappe is out of this world.
  • CJ
    Craig Jaco
    Oct 24, 2025
    1.0
    Why do we use the app and sit in the parking lot for 30 minutes for "convenience" but the drive thru is moving nonstop. Same thing every thing we come. It's like they don't care about anything else

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1334 New Smithville Hwy, McMinnville, TN?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru open 24/7 for your convenience.