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McDonald's

3.3
(2181 reviews)

Business Details

(931) 473-5950
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1334 New Smithville Hwy, McMinnville, TN
37110, United States

Hours

Reviews

3.3
2,181 reviews
5 stars
682
4 stars
443
3 stars
423
2 stars
221
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude employees, long wait times, and incorrect orders, indicating a consistent problem with service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and overall order fulfillment, leading to frustration.

Drive-Thru Efficiency

While some customers praised the fast drive-thru service during busy times, others reported long waits and disorganization, particularly during peak hours.
  • MR
    Mark Ross
    2 days ago
    4.0
    Has a kids playground inside which is rare these days. Minimal counter service for order taking. The store encourages inside kiosk and obile app ordering. No self service fountain drink machine in dining room. Drive thru is usually very busy.
  • LT
    Latosha Tanner
    4 days ago
    1.0
    The guy at the cashier register shorted me 10.00. I gave him a 20 and he handed me .75 cents. I didn't reliaze it until I got to the red light. Then I get to work and my fries have very little amount. If I could give zero stars, I would.
  • GA
    Gregori Teran (Ar15manxc)
    Jan 23, 2026
    1.0
    They hanged up as soon as they got the phone, and they took a while to pick the phone up.
  • JC
    John Van curen
    Jan 20, 2026
    1.0
    Food always cold nuggets always it fresh taste like hours old people that work there don’t care that you pay money for terrible food and long wait
  • DH
    David hacker
    Jan 3, 2026
    1.0
    I ordered a 10 price mcnugget and got 6. My order was wrong and had hair all in it Yall have real competition wit burger king Wendy's and in n out

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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