Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Service Quality
While some reviews praised friendly and helpful staff, others highlighted a decline in service quality and rude behavior from employees.
Food Quality
Customers generally enjoyed the food, particularly the ice cream and breakfast items, but there were complaints about food being served cold or improperly prepared.
Pricing Concerns
Several reviews mentioned that prices felt too high for the quality and quantity of food received.
Cleanliness
The restaurant was often described as clean, contributing positively to the overall dining experience.
RT
R T
1 day ago
5.0
Best Dairy Queen i have been to in a long time.
AR
Andrea Reeves
Nov 10, 2025
1.0
The cashier, man wearing a blue sleeve, was difficult to talk to. I asked for the burger not to have mayonnaise, ketchup or cheese. He said he had bo idea what i was saying the burger had extra mayonnaise extra ketchup. Wanted mustard on it it didn't have any. It was for my daddy and he wouldn’t let me take it back but the man had a nasty attitude about him. The bathrooms was dirty, the condiment stand had a bucket of dirty water sitting on it as well. Just an overall bad experience
MM
Matt Martin
Oct 21, 2025
1.0
When they get your order right it’s great. But it’s gotten to expensive and even then it’s only what you ordered about half the time.
DD
Drew Dunham
Oct 2, 2025
5.0
Every one loves ice cream lol
MR
Mark Ross
Sep 28, 2025
3.0
Drive thru was slow but not busy. Ordered in app for drive thru pickup. My order was acknowledged at speaker, but asked rice by two separate people at window what I ordered. Don't understand the confusion. Food was ok.
It is located at 708 Smithville Hwy, McMinnville, TN 37110-1644, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 6:00 AM to 9:00 PM every day of the week.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, it features a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and does it accommodate children?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, welcomes children, and provides seating both indoors and outdoors.
Are there any accessibility features at Dairy Queen Grill & Chill?
Yes, the location is wheelchair accessible and provides restrooms for customer convenience.
Can I order food ahead or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen app to access exclusive deals and place mobile orders with rewards.
Does Dairy Queen Grill & Chill offer WiFi for customers?
Yes, free WiFi is available for customers at the location.
What nearby services can customers use before or after visiting Dairy Queen Grill & Chill?
Customers can visit nearby places like Wash N' Roll Car Wash and Village Car Wash for vehicle cleaning, or stop at United Grocery Outlet for groceries and essentials.
Are there other dining options near Dairy Queen Grill & Chill in McMinnville?
Yes, nearby dining options include Subway, Fazoli's Italian Restaurant, and Bojangles' Famous Chicken 'n Biscuits, which offer different menus and atmosphere.
Where can I buy automotive supplies near Dairy Queen Grill & Chill?
Nearby auto parts and services are available at O'Reilly Auto Parts, Advance Auto Parts, and Shell gas station convenience stores.