Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McKenzie Subway® Restaurant at 15697 Highland Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
213 reviews
5 stars
71
4 stars
47
3 stars
33
2 stars
18
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including missing ingredients, poorly made sandwiches, and unsatisfactory portion sizes.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of assistance, and unhelpful attitudes.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions in the dining area and restrooms.
Order Accuracy
Numerous customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Coupon Issues
Several reviews mentioned frustrations with the inability to use coupons, leading to dissatisfaction and loss of customers.
- GCGlenn CooperOct 19, 20251.0Had good service, they were friendly. However, after I started eating I noticed something. There was a pen top in my sandwich.... seriously. Disgusting.... never will I go back.
- DDDerek DosterAug 7, 20251.0It’s 12:04 noon in the middle of lunch rush and I’m the only customer. Nobody in the drive thru. Yo! Upper mgt!. I’m talking to you! This has been happening for a while but I’ll let you in on the secret. Prices are up and the sandwich is small. Where is the meat?!? I’m pissed! Apparently everyone else in McKenzie is too bc nobody else is here. 4 nice ladies are standing behind the counter with nothing to do! If you can’t do better, close your doors. Feed your customer and your customer will feed you in return. It’s 12:10 and I’m still the only customer…. Including drive thru.
- MLMadame LobotomyJan 19, 20231.0Rude older lady in the check out, my sandwich was also incorrect. They probably don’t get paid enough to be nice or take care.
- ABAmy BarkerSep 4, 20205.0Friendly faces good food
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 15697 Highland Ave, Carroll, McKenzie, TN 38201, USA.
What are the operating hours of Subway on weekends?
Subway is open from 9:00 AM to 10:00 PM every Saturday and Sunday.
Does Subway offer catering services?
Yes, Subway offers catering services for your events and gatherings.
Can I dine in at this Subway location?
Yes, this Subway location serves dine-in customers in addition to other service options.
What meal options does Subway serve?
Subway serves breakfast, lunch, and dinner meals.
What are the ordering options available at Subway?
You can order at Subway via the app, online, in-restaurant meals, curbside pickup, or delivery services.
Is there a drive-through option at Subway?
Yes, this Subway location has a drive-through for your convenience.
What are some nearby places I can visit after eating at Subway?
Nearby places include Factory Connection clothing stores, Lulu Belles flowers and gifts shops, and Cloud 9 Boutique for women's clothing and shopping.
Are there other dining options near Subway?
Yes, nearby dining options include Dairy Queen ice cream and fast food restaurants, Sonic Drive-In burger restaurants, and Domino's Pizza.
Where can I find essential services near Subway?
Essential services near Subway include Nationwide Mutual Insurance Company, FSB Insurance agencies, Western Union money transfer services, and Hamilton-Ryker Co. employment agencies.