Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,015 reviews
5 stars
317
4 stars
221
3 stars
204
2 stars
88
1 star
185
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Service Quality
Many reviews highlighted poor service, including rude staff, long wait times, and lack of attention from employees.
Food Quality
Customers frequently mentioned cold, overcooked, or poorly prepared food, with some noting cleanliness issues in the restaurant.
Customer Experience
While some customers praised friendly staff and good experiences, many expressed dissatisfaction with the overall service and management.
Cleanliness
Several reviews pointed out dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.
- LSLevel Up Insulation SystemsNov 16, 20255.0Great customer service and friendly staff
- JHJustin HawksNov 15, 20251.0I ordered my food ahead to "skip the line" like they advertise, but stood in line 10 minutes after I arrived and watched as everyone, including the people who ordered after I did, get their food and leave. Not to mention the fact that our chicken nugget kids meal DID NOT HAVE it's nuggets AND we're missing 1 burger out of our order. I am extraordinary dissatisfied with the speed and care of the service provided by this McDonald's and will likely not be back.
- MCMarianne CampbellNov 13, 20255.0I always go to drive in. There's one little woman there that takes your order and she's fast as lightening
- SMStormy McinroeOct 28, 20251.0Never can get all my sauces. No game pieces on stuff that I specifically order for game pieces and they don't even inform you just hope you aren't paying attention to what your supposed to be getting. Like how hard is it to read a screen or receipts taped to the dang bag that tells you what sauces the people order. All I wanted was some spicy BBQ and they can't seem to ever give me my picante sause packs
- KHKeith HamiltonOct 6, 20252.0Stopped because I needed a drink. No one at the counter. Workers back and forth. They see me but no one says a word. No hello or can we help you. I sat for a minute to make a phone call, then left spending no money.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in McKenzie, TN?
The McDonald's on 15910 Highland Dr in McKenzie, TN is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's have a drive-thru and when is it available?
Yes, this McDonald's has a drive-thru which is open every day from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or an app for easier ordering?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store, or order online through their quick links.
What curbside pickup options are available at this McDonald's?
This location offers curbside pickup as part of their pickup and delivery services.
What kind of menu options does this McDonald's provide?
McDonald's serves a wide variety of menu items made with quality ingredients, including breakfast items, burgers, coffee, ice cream, and sandwiches.
Are there any nearby restaurants I can visit before or after dining at McDonald's?
Yes, nearby dining options include China Lantern Restaurant and Chinese Kitchen Restaurant for Asian cuisine, Taco Bell for Mexican fast food, and Old West Steakhouse for American steakhouse fare.
What convenience stores or gas stations are located near this McDonald's?
Nearby convenience stores and gas stations include bp America, Mckenzie Eagle Foodmart, Shell, and Pockets Convenience Store.
Are there any nearby services or entertainment spots I can access around this McDonald's?
Yes, nearby services include Top Nails & Spa for beauty treatments, Pix & Stix Tattoo for tattoo and piercing, and The Wash for auto detailing and car wash.