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Domino's Pizza

3.5
(212 reviews)

Business Details

15660 Highland Dr, McKenzie, TN
38201, United States
(731) 352-3000
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in McKenzie? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 15660 Highland Dr .

Location

Domino's Pizza
15660 Highland Dr, McKenzie, TN
38201, United States

Hours

Reviews

3.5
212 reviews
5 stars
83
4 stars
50
3 stars
13
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Mixed feedback on food quality, with some praising the pizza while others complained about cold or poorly made items.

Delivery Issues

Many customers experienced long delivery times, with some orders taking over an hour and arriving cold.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food and service, noting improvements in recent visits.
  • EF
    Elise Freeman
    Feb 7, 2026
    5.0
    Great Job!
  • ED
    Elysia Duke
    Oct 28, 2025
    1.0
    There were two people behind the counter tonight. My order was marked complete on delivery tracker for over 10 minutes and never called me after I paid for my order 10 minutes prior. There is a long line at the drive thru window and someone else waiting, I told them., I asked first if I could come back im 15 minutes, then I said I will come back later. I will go back inside I’m 10 more minutes and if they refuse to give me my paid order on time, I want a refund and this place will never have my business again after tonight!
  • LN
    Lillian Neel
    Oct 26, 2025
    2.0
    Normally, I love dominos. The last several times my husband and I have ordered, our pizza hardly had ANY sauce. Prices go up, quality goes down
  • AH
    Angela Hawkins
    Sep 29, 2025
    2.0
    Every time my husband and I think they've gotten it together and are doing better they prove us wrong. Last time! Wrong order, no apology, border line rude young man on the phone. Guess he thought we wouldn't check for a missed call.
  • KR
    Kevin Ruiz
    Sep 20, 2025
    1.0
    A complete and total catastrophic failure in the customer service drive-thru window. I honked my horn after noone seemed to be watching after it. I stayed there and honked my horn for two minutes. At one point one of the employees looked directly at me, but then continued to walk to the back of the store. Another customer and her boyfriend walked inside and let them know there is someone honking their horn at the window. I expected someone to come to the window then. Well so much for hoping, so I honked one more time. Still nothing. So I pulled up and away from the window and had to go physically inside and asked if they could they not hear anyone honking their horn at the window. An employee said that there was a doorbell somewhere on the window that the customer is supposed to find and ring.Wow really! Most Dominos have a sensor that lets them know that there's someone at the window. Anyways I said ok can I just get the food I paid for. As I'm getting ready to leave some heavyset black employee half my age came up and told me not to come into the store with an attitude. Really Dominos your going to screw up on your customer service, ignore your customers at your convenience, then have an employee tell a customer how they can talk? I think not! The kid was a smartass and had no business talking at me. I will be calling their corporate office on Monday. The whole store needs to be retrained or fired and restaffed. To close they didn't even remember the marinara sauce I ordered. Your store needs to shape up, and quick!!!

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Certified March 01, 2026Yext Knowledge Graph
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