Stood at an empty counter waiting for someone to take my order. An employee comes in from the parking lot where he was visiting someone. He brought a girl in with him and tended to her. Then he says to me "did you order" pointing at the screen. I said "no, I don't do that" he walked away and nobody came. I did my order on the screen which took at least 5 times as long as someone actually helping me. Pissed me off. Lazy freaking employees. Never here again for me! Some of us senior citizens don't do those stupid screens. Not here or McDonald's. You suck
CH
Charles Holcomb
Apr 20, 2026
5.0
First time eating at this location. Food good. Don't like doing the kiosk but I have learned to use it. Staff happy and friendly.
AB
Aidan Bryant
Apr 16, 2026
5.0
I seriously don’t throw around 5-star reviews, but this Taco Bell is on another level. Every single time I pull up, it’s like they’ve mastered fast food perfection. The food comes out insanely fresh—like you can actually taste the difference—and everything is put together perfectly. No broken shells, no missing toppings… just straight-up quality every time.
The staff? Genuinely some of the nicest people I’ve ever come across at a drive-thru. They’re quick, respectful, and somehow still manage to keep a great attitude even during rush hours. You can tell they actually care about what they’re doing, which is rare.
And the speed is unreal. I’ve gone when the line is wrapped around the building and still got my food faster than most empty places. Plus, everything is always correct—like they don’t miss.
This spot has completely changed my expectations for fast food. If all Taco Bells were like this, nobody would complain about fast food again. Easily one of the best-run locations out there. 10/10 every single time.
AO
Alex Owens
Mar 28, 2026
5.0
A 10/10 dine-in experience at Taco Bell is when you walk in and the restaurant is clean and welcoming. The workers greet you politely and take your order quickly and correctly. Your food comes out fast, hot, and made well with fresh ingredients. The tables and drink station are clean, and the atmosphere is relaxed and comfortable. You can sit down, enjoy your meal, and everything tastes great. When you leave, you feel satisfied and happy with the service and food. 🌮🙂
HM
Herman Melville
Mar 26, 2026
5.0
People tend to only leave fast-food restaurants reviews when things are bad. Well, I want to leave one when things are great! This was the biggest, most packed out Chalupa I have ever had! It was awesome! The customer service was great! There was even an employee tidying up the dining room, and she asked me if everything was okay. That was above and beyond for a fast-food joint. And the manager was having a meeting with her employees in the dining room, and I was sitting nearby. She seems to really care about her employees and the performance of her store. Looks like she has a great team! I was very happy with my experience.
What are the operating hours of Taco Bell at 127 Pleasant Grove Road SW?
Taco Bell at 127 Pleasant Grove Road SW is open daily from 8:00 AM to 1:00 AM.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location offers drive-through service daily from 8:00 AM to 1:00 AM.
Can I order food online from this Taco Bell?
Yes, you can order online to skip the line inside via their website.
What payment methods are accepted at this Taco Bell?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Taco Bell at this location offer dine-in and takeout options?
Yes, they serve dine-in, takeout, delivery, and drive-through options.
What is the phone number to contact Taco Bell at 127 Pleasant Grove Road SW?
You can contact Taco Bell at this location by calling +1 423-250-3829.
What is the address of this Taco Bell location?
The address is 127 Pleasant Grove Road SW, McDonald, TN 37353, United States.
Are there nearby gas stations where I can fuel up near this Taco Bell?
Yes, nearby gas stations include Exxon & Mobil Stations, Exxon, Pilot Travel Center, and CAT Scale, making it convenient to fuel up before or after your visit.
What entertainment options can I find near this Taco Bell?
Nearby entertainment includes UEC Theatres and Premiere Theatre 12 Cleveland for movie experiences.
Which other dining options are located close to Taco Bell at 127 Pleasant Grove Road SW?
Nearby dining includes McDonald's, Baskin-Robbins, Cinnabon, and Subway, offering a variety of fast food and dessert choices.
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