Taco Bell

3.7
231 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
127 Pleasant Grove Road SW, McDonald, TN
37353, United States

Hours

Reviews

3.7
231 reviews
5 stars
115
4 stars
39
3 stars
18
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and lack of acknowledgment from staff.

Food Quality

Feedback on food quality was mixed; while some praised the taste, others complained about cold food, incorrect items, and poor preparation.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, particularly the dining area and restrooms.

Staff Attitude

Customer experiences with staff varied, with some noting friendly service while others reported rudeness and indifference.

Ordering Process

The shift to kiosk ordering was criticized by some customers who preferred personal interaction over automated systems.
  • TW
    Tyler Woods
    Nov 13, 2025
    1.0
    Why is there and phone number? When you call just beeps and hangs up! Order is messed up and can’t get hold of the store
  • TS
    Tate Spell
    Nov 9, 2025
    1.0
    Stopped in the drive thru to get some food and after we had received the food we noticed that there was almost no food in the tacos and burritos we ordered. I feel like I was robbed of food.
  • NB
    nat bacon
    Oct 21, 2025
    5.0
    Excellent service. Good food.
  • MD
    murray davis
    Sep 23, 2025
    1.0
    Purchase a meal and really felt discriminated against One stood up there waiting to order no one came started to order on the machine and his white couple walked up and all of a sudden a guy automatically appeared took that order and took off running never asked me if I needed help. Their order comes up My order still waiting. My order finally came up and he came up to the front throws across the corner off of Murray turn around walked off end of it I walked out. Open up my plate paid for extra beans extra rice and didn't get it called over there and the guy that answered the phone said come on over we'll make it right I don't think so.
  • AL
    Anna Leffew
    Sep 18, 2025
    5.0
    Clean, friendly staff, great food.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 127 Pleasant Grove Road SW?

Taco Bell at 127 Pleasant Grove Road SW is open daily from 8:00 AM to 1:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service daily from 8:00 AM to 1:00 AM.