Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,630 reviews
5 stars
535
4 stars
291
3 stars
282
2 stars
143
1 star
379
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and problems with the mobile app.
Staff Attitude
Feedback indicated that staff were often rude or indifferent, contributing to a negative customer experience.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the quality of items like fries and burgers.
- BCBrayton “Smokilla1941” Campbell5 days ago3.0Sexy one of the few McDonald's around here that almost always has their frappe and ice cream machine properly maintained and working. The food is usually pretty good. But the atmosphere and service honestly sucks because of a poor and disrespectful management team. The night time crew are about the only chill and respectful once there, which is only a few.
- DWdanny webbNov 16, 20252.0i ordered a mcchicken and they put buffalo ranch on it instead of mayo, im not sure how they did that because thats something you have to request. My fries were so old/stale they were too hard to eat. The drive thru was closed by 10 when they weren't even short staffed. Overall I had a horrible and agitating experience.
- BBBoogattiNov 16, 20251.0ALWAYS CLOSED FOR VARIOUS REASONS! THEY CLOSE MORE THAN ANY OTHER MCDONALD'S IN THE AREA. CLOSED MORE THAN THEY ARE OPEN! FACTS!
- CVChris VaughnNov 15, 20253.0You have to place your own order.
- BJBrian JansenNov 14, 20251.0Worst McDonalds ever. Not that any of them are great. Service in store or drive thru is always extremely slow or non existent.
Frequently Asked Questions About McDonald's
What are the operating hours for dining in at McDonald's on Pleasant Grove Rd?
McDonald's is open 24 hours every day for dining in at 281 Pleasant Grove Rd, McDonald, TN 37353.
When is drive-thru service available at this McDonald's location?
The drive-thru at McDonald's is open 24 hours a day, seven days a week.
What are the delivery hours for McDonald's on Pleasant Grove Rd?
Delivery is available daily from 6:00 AM to 10:00 PM, except on Fridays and Saturdays when it extends until 11:00 PM.
How can I place an order for delivery or pickup from this McDonald's?
You can order through the McDonald's App or online at https://mcdonalds.order.online/business/-5579 for delivery or curbside pickup services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this location offers WiFi, mobile ordering, mobile offers, gift cards, McDelivery, and drive-thru services.
What are some nearby places where I can get money transfer services or vehicle rentals?
Nearby, you can visit Western Union for money transfer services and U-Haul Neighborhood Dealer for vehicle rentals.
Are there other fast food options close to this McDonald's?
Yes, nearby fast food restaurants include Subway and Taco Bell for varied sandwich and quick meal options.
What entertainment options are near the McDonald's at Pleasant Grove Rd?
Nearby entertainment venues include UEC Theatres and Premiere Theatre 12 Cleveland for cinema and theatre experiences.
What attractions can I visit near this McDonald's if I want to explore outdoors?
The Tennessee Mountains and Johnston Woods park are nearby places great for outdoor activities and tourism.