Sonic Drive-In

4.0
847 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mc Kenzie, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 15755 Highland Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
15755 Highland Drive, Mc Kenzie, TN
38201, United States

Hours

Reviews

4.0
847 reviews
5 stars
395
4 stars
228
3 stars
102
2 stars
57
1 star
65

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

Feedback on food quality was mixed, with some praising it as fresh and good, while others complained about cold or poorly prepared items.

Customer Service

Customer service experiences varied widely; some praised the friendliness of staff, while others noted rudeness and lack of apologies for mistakes.

Speed of Service

While some customers appreciated the fast service, others experienced long wait times and delays in receiving their orders.
  • TJ
    Theresa Jones
    5 days ago
    2.0
    I pulled in and ordered a double cheeseburger, small soda and a route 44 ice water. The screen showed the progress of my order. When it got to the on the way icon, my order disappeared from the screen. After 7 minutes of being "on the way", I hit the call button to inquire about my order. The person rudely said they would get it out. Another 12 minutes elapsed before my food came out .
  • LG
    Lizz Gonzalez-Hudgins
    Dec 29, 2025
    5.0
    Order was prepared correctly and quickly and was delicious!!
  • LS
    Lorel Saylor
    Nov 17, 2025
    1.0
    I'm not sure where they finding these workers but I'll never go back to any sonic. Rude over the speaker and at the vehicle. I'm done! McDonald's has better fries anyway!!
  • RR
    Ronnie Robbins
    Sep 18, 2025
    5.0
    Smash burger is the best.
  • MB
    Mika Burke
    Sep 9, 2025
    4.0
    Took them a while to get my order out. Found out someone had ran my food out to the wrong person, so I had to be remade. Well everything was right except my boyfriend’s burger. He order the double bacon cheeseburger with extra pickles. It’s suppose to come with lettuce and tomato already, but nothing was on it except the bacon and cheese…