Taco Bell

3.5
1607 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 836 Foothills Mall Dr in Maryville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
836 Foothills Mall Dr, Maryville, TN
37801, United States

Hours

Reviews

3.5
1,607 reviews
5 stars
613
4 stars
340
3 stars
209
2 stars
117
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude employees, long wait times, and frequent order mistakes.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale items, incorrect orders, and food that tasted old or poorly prepared.

Staffing Issues

Many reviews noted that the location is often understaffed, leading to slow service and a lack of attention to customer needs.

Positive Employee Recognition

Despite the negative feedback, some customers praised specific employees, particularly Tasha, for their friendly service and positive attitudes.
  • DM
    Donald Myers
    2 days ago
    5.0
    Tasha and colby are the best they treated me like fam... ill recommend everyone to this location. Keep killing it yall much love!!!
  • AK
    Ariel Key
    2 days ago
    1.0
    Appar3ntly lobby is close but there is no sign up and they didnt have the door locked just a female telling everyone they would have to use the driveway
  • TR
    Terry Rush
    Jan 4, 2026
    1.0
    Waited in the drive thru 15 minutes to order and then another 20 minutes at the window to get my food! 4 employees too! What the hell are they doing? Obviously NOT their jobs!😡
  • RM
    Roger Melson
    Dec 30, 2025
    1.0
    I’ve been going to this location for many years now and have always had terrible service. They constantly get my order wrong. I’ve always just kept silent but no more. On many occasions they either will not answer when you pull up to the drive through or they have an excuse not to take your order like “Our computer systems are down at the moment.” I’ve even seen them in the past park a car next to the drive through to block people from ordering. I’ve had enough with this location and decided to speak out after losing so much time and money for their sorry excuses and service. Terrible experiences over and over again.
  • MK
    Michael Knouff
    Dec 27, 2025
    4.0
    The people that work at this location are very hard workers. Taco Bell needs to get rid of the AI bullshit so these people can do their jobs without fuss

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell located at 836 Foothills Mall Dr, Maryville?

The drive-through is open daily from 8:00 AM to midnight.

Where is this Taco Bell located?

This Taco Bell is located at 836 Foothills Mall Dr, Maryville, TN 37801, USA.