Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Maryville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 411 Foothills Mall Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,561 reviews
5 stars
624
4 stars
349
3 stars
231
2 stars
126
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting that items were often cold, overcooked, or not prepared as requested.
Wait Times
Long wait times for food, even during off-peak hours, were a common complaint, with some customers waiting over 30 minutes.
Mixed Experiences
While some customers reported positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.
- JKJessi KelleyJan 2, 20263.0The food was wrong but it was ok enough to not call back in.
- MWMark WintersDec 26, 20251.0Very rude to delivery drivers
- DMDeborah merrimanDec 26, 20255.0My favorite drive through
- LALeslie AndersonDec 19, 20254.0I personally think the food is overpriced for the quality but the staff was wonderful and very fast service!
- DHDon HallDec 9, 20251.0Complete incompetence. Ordered 4 burgers with different toppings online. Picked up and got home to 4 burgers with mayo and ketchup. Called and they said they would replace. Verified toppings. Arrived and they hadn't started yet. Waited near half an hour, order came out, incorrect again. Manager came out to verify, check burger. Remade and order arrived again, incorrect time three. Ended up taking the incorrect order then went to another restaurant to get dinner. Too bad I can't give a zero rating as one is way too high.