Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Maryville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1523 E Lamar Alexander Pkwy for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,961 reviews
5 stars
911
4 stars
491
3 stars
276
2 stars
95
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and rude service, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold, poorly prepared meals and lack of flavor.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- LTLance ThompsonDec 29, 20251.0Don't waste your time. No drive through.
- EWEric WatsonDec 9, 20253.0I tried ordering with the app, a diaster for sure, app couldn't decide if I was real....kept asking me to verify with my phone number. Resorted to the red button, worked fine. #6 Burger was very good 👍 Thought the app would be a better way....no way! I wasted 20 minutes downloading, installing, and trying to log in.
- AOAndrew ogleNov 14, 20251.0This is the 6th time I got food from here and not once got my sauce even tho the sauce is on the recipe
- CBCassie BolserOct 30, 20254.0I’m here every other morning because I work close. The people who work here I’ve never had a problem with, and have always been amazing to me. My problem is their systems are always down on a bunch screens, Touch screen never works, And a few times the portable credit card machines don’t work. Seriously, corporate needs to help this place. If I’m frustrated, I could only imagine how frustrating it must be to the employees. On the plus side, the woman who I always see in the morning, handles it like a champ. I really need to get her name, but nonetheless she’s awesome.
- NGNathaniel “GOATBANGER” GoodmanOct 26, 20251.0If this is how y'all keep your bathroom for TWO WEEKS I'd hate to see the inside. I have documented photos of this bathroom not being cleaned a single time in a 12 day span, I am getting ahold of corporate and the health department IMMEDIATELY.