Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,814 reviews
5 stars
607
4 stars
383
3 stars
323
2 stars
181
1 star
320
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Many reviews highlighted long wait times for both drive-thru and in-store orders, with some customers waiting over 30 minutes.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of attention.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, old, or poorly prepared items.
- MRMacy Rutherford2 days ago5.0Caroleena the Manager deserves a raises for how good she works!! She was so nice and understanding and can tell she is such a hard worker!!
- HFHenry Fox6 days ago1.0Got four mcribs two was over cooked an hard two was under cooked two mcdoubles plain same way the manager was taken orders on the drive through very unprofessional
- HMHannah MOct 29, 20251.0We had worst mobile order experience last night. I received a spicy McChicken instead of regular (child couldn't eat it). One medium fry and one large when we ordered two large fries. Out of apple pies. And forgot my sauces that I paid 2 extra dollars for. My sweet tea had like 2 ice cubes in it, and there was no monopoly pieces on items that were supposed to have them. This has always been the worst location and it's shocking they haven't improved over the years. My husband was the one who picked up the order, and said the girl who waited on him appeared to be under the influence. He had to go back thru the line for our sauces and because they forgot to put our replacement cookies in the bag. Didn't notice the fry or McChicken issue until after he got home though. Super disappointing. By the time he got home everything was cold.
- SZShannon ZetzscheOct 28, 20251.0every time i order a burger its super messy and all over the place in the wrapper and the burger is burnt.
- KSKaylee SmithOct 25, 20251.0all i have to say is, when is Tammy going to leave? i know everyone that's encountered her does not like her. her attitude is awful, her service is awful, and has no care in the world about anything or anyone. had to throw all of our food away this morning because it sat under the heater for over 10 minutes while it took them 10 minutes to make coffees. 7:30 in the morning mind you. so the next time we see her we will not be going, should've done what a few customers this morning did and just walked out.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Maryville, TN?
McDonald's in Maryville is open daily with hours from 5:00 AM to 11:00 PM on weekdays and until 11:59 PM on Saturday. Sunday hours are from midnight to 1:00 AM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 4:30 AM to 2:00 AM Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.
What delivery options does McDonald's Maryville offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's online or via an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's Maryville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
What are some nearby fast food restaurants to McDonald's in Maryville?
Nearby fast food options include Cook Out, Dairy Queen, KFC, Pizza Hut, Subway, Arby's, and Long John Silver's.
Are there any nearby lodging options near McDonald's?
Luxbury Inn & Suites is a nearby hotel where customers can stay when visiting the area.
Where can I find grocery or specialty food stores near McDonald's?
Toko Cakrawala Asian Market is a nearby grocery store and smoothie juice bar you might visit before or after dining.
Are there any nearby businesses offering other dining choices or services?
Yes, options nearby include SnoBiz Maryville for desserts and smoothies, The Pool Place for shopping, and several real estate agencies such as Tom Morris - Realty Executive Associates and Our New TN Home.