McDonald's

3.4
1822 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
803 Foothills Dr, Maryville, TN
37801, United States

Hours

Reviews

3.4
1,822 reviews
5 stars
611
4 stars
384
3 stars
323
2 stars
183
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Cleanliness

Several reviews highlighted dirty conditions in the restaurant and parking lot, with some mentioning unsanitary practices.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items, incorrect orders, and poorly prepared meals.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.
  • AH
    Alicia Hilton
    Jan 2, 2026
    2.0
    I try to afford this location because the store and parking lot are always dirty and the employees are not friendly at all.
  • MT
    Mary T
    Dec 17, 2025
    5.0
    I had a mobile order with a drive-thru that ended up not showing on the system. They told me to go inside to see if they can fix it. When I showed them my phone, they immediately went and looked for it and when they couldn’t find it they just remade it for me. No questions asked. Thank you for the awesome customer service!
  • JM
    Josh McKeel
    Dec 13, 2025
    1.0
    Waited 45 minutes to pick up a mobile order through drive thru with zero movement. Finally cancelled and went across the street to Burger King. This place is a joke and the only McDonald's in the area that's struggled to complete the simplest of tasks the last 2 years. AVOID. AVOID. Go down the road to another one or pick one of their 6 competitors in the area.
  • RC
    Raven Cruise
    Dec 8, 2025
    2.0
    Big mac no pickles. Has extra pickles. A basket of fries with extra salt (Ive worked at McDonalds I know your ment to make fries like that fresh) hard with no salt. The inside also looks like it needs a deep clean in the lobby. BADLY
  • SS
    Shelbyy Schellenger
    Dec 7, 2025
    1.0
    I ordered 1 holiday pie, it was cold and uncooked, I ate 3 bites before I realized that it was raw I thought it may have just been sitting and got cold. That was not the case it wasn't heated my stomach hurt so bad because of the 3 bites I did eat.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Maryville, TN?

McDonald's in Maryville is open daily with hours from 5:00 AM to 11:00 PM on weekdays and until 11:59 PM on Saturday. Sunday hours are from midnight to 1:00 AM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 4:30 AM to 2:00 AM Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.