Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor staff behavior, leading to frustration.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing disappointment in the overall quality.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
RM
Rick Mcelyea
3 days ago
1.0
This McDonald's would not accept a BOGO survey receipt. The woman was very rude went to Bojangles next door
WB
William Brown
Jan 5, 2026
1.0
40 minute wait for a single Big Mac meal. 7 people working (standing around talking) .
JK
Judy Keller
Dec 31, 2025
1.0
Was in Drive Thru Lane 1 with two cars ahead of me. It was the same in Lane 2. Once the two cars ahead of me gave their orders McDonalds turned off Lane 1speaker and was only taking orders in Lane 2. Cars behind me were backing up and going to Lane 2. After about ten cars put in orders in Lane 2 I was fed up. I went forward got out of my vehicle and reported it at the pay window. The worker yelled turn on Lane 1. I got back in my vehicle with three hungry people and headed someplace else.
FF
forealslayer
Dec 28, 2025
1.0
Nobody will take your order at the counter even if the manager looks dead at you from the kitchen
BB
Brandon Budinski
Dec 18, 2025
1.0
The night crew can never get an order correct. I’m don’t complain usually but I’ve lived here for two years and this is a consistent issue. I ordered through the app, (TH98 if management sees this) got a Bacon QP meal and a Buffalo Ranch Snack wrap.
I requested no pickle and no mustard, add mayo on the sandwich. It came with xtra pickles and ketchup. No onions, no mayo, No bacon, and extra pickles.
They gave me a regular ranch snack wrap with a super small chicken tender in there instead of the correct chicken from the snack wrap.
What are the regular operating hours for McDonald's at 2315 Market Place Drive?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 1:00 AM on Sundays.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 4:30 AM until 1:00 AM.
Can I get McDonald's delivered to my location, and what are the delivery hours?
Yes, delivery is available from 4:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers drive-thru service.
What payment methods are accepted at the McDonald's in Maryville, TN?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I access the menu for this McDonald's online?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Which nearby places can help me find this McDonald's location easily?
Nearby landmarks include Benchmark Physical Therapy, Knoxville TVA Employees Credit Union, and GameStop, which can help you identify the area when visiting McDonald's at Market Place Drive.
Are there interesting dining options nearby to McDonald's if I want to explore other cuisines?
Nearby dining options include El Barril Mexican Grill and Osaka Japanese Grill, offering Mexican and Japanese cuisine respectively.
What nearby stores or services are available if I visit McDonald's and want to shop or run errands?
You can find several nearby stores and services such as Dollar Tree for discount shopping, Circle K convenience store, and 411 Nails for beauty services.