McDonald's

3.5
1616 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2315 Market Place Drive, Maryville, TN
37802, United States

Hours

Reviews

3.5
1,608 reviews
5 stars
558
4 stars
352
3 stars
285
2 stars
151
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, including soggy fries and overcooked items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty floors and unpleasant odors.

Staff Attitude

Feedback indicated inconsistent staff friendliness, with some customers experiencing rude service.
  • JR
    Jimmie Rosenbaum
    2 days ago
    5.0
    Love this McDonald’s location. Always so helpful and the food is fresh. Aces
  • JJ
    Justin Johnson
    2 days ago
    1.0
    Pulled up to one speaker, order never taken, could hear people talking in the back ground. While 5 cars had their order taken at the other speaker. When i do order here, the food is wrong, cold and I am forced to park and wait. Last 2 times before this they had to come out and get my receipt cause they cleared it, only to not include the nugget, just and empty box.
  • GH
    gauge humphrey
    5 days ago
    1.0
    THEY TOOK A BITE PUT OF BOTH MY BURGERS! The manager didn’t care. Asked if we wanted them replaced. NO REPLACE YOUR STAFF BECAUSE THATS DISGUSTING AND DISRESPECTFUL AND UNPROFESSIONAL.
  • CT
    Cody Turbeville
    5 days ago
    1.0
    Everytime I come to this location I hope it will be better than the last time but it keeps getting worse. I had a spicy snack wrap that was saturated in sauce and was so nasty a hog wouldn't eat it. Today I got a Mcchicken and a snack wrap and most of the lettuce was completely brown and smothered I mayo covering most of the lettuce. Also mcdonalds pricing keeps going up and the quality is worse than it's ever been.
  • JT
    Just A Thought
    Nov 9, 2025
    2.0
    The holiday pies had the custard cooked out of them and the original guy at the window with the backwards cap and glasses stepped outside to talk to someone while another worker had to fill in for him leaving the window to talk outside

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2315 Market Place Drive?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 1:00 AM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:30 AM until 1:00 AM.