McDonald's

3.5
1629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2315 Market Place Drive, Maryville, TN
37802, United States

Hours

Reviews

3.5
1,621 reviews
5 stars
559
4 stars
353
3 stars
288
2 stars
151
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor staff behavior, leading to frustration.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing disappointment in the overall quality.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • RM
    Rick Mcelyea
    3 days ago
    1.0
    This McDonald's would not accept a BOGO survey receipt. The woman was very rude went to Bojangles next door
  • WB
    William Brown
    Jan 5, 2026
    1.0
    40 minute wait for a single Big Mac meal. 7 people working (standing around talking) .
  • JK
    Judy Keller
    Dec 31, 2025
    1.0
    Was in Drive Thru Lane 1 with two cars ahead of me. It was the same in Lane 2. Once the two cars ahead of me gave their orders McDonalds turned off Lane 1speaker and was only taking orders in Lane 2. Cars behind me were backing up and going to Lane 2. After about ten cars put in orders in Lane 2 I was fed up. I went forward got out of my vehicle and reported it at the pay window. The worker yelled turn on Lane 1. I got back in my vehicle with three hungry people and headed someplace else.
  • FF
    forealslayer
    Dec 28, 2025
    1.0
    Nobody will take your order at the counter even if the manager looks dead at you from the kitchen
  • BB
    Brandon Budinski
    Dec 18, 2025
    1.0
    The night crew can never get an order correct. I’m don’t complain usually but I’ve lived here for two years and this is a consistent issue. I ordered through the app, (TH98 if management sees this) got a Bacon QP meal and a Buffalo Ranch Snack wrap. I requested no pickle and no mustard, add mayo on the sandwich. It came with xtra pickles and ketchup. No onions, no mayo, No bacon, and extra pickles. They gave me a regular ranch snack wrap with a super small chicken tender in there instead of the correct chicken from the snack wrap.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2315 Market Place Drive?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 1:00 AM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:30 AM until 1:00 AM.