Brand Certified
McDonald's
3.3(1470 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2929 Old Knoxville Hwy, Maryville, TN
37804, United States
Certified by McDonald's • Mar 01, 2026
(865) 681-9500
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,470 reviews
5 stars
471
4 stars
264
3 stars
280
2 stars
132
1 star
323
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and polite, others are reported as rude and unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality varies significantly; some customers report fresh and hot food, while others complain about cold or stale items.
Cleanliness
Concerns were raised about cleanliness, particularly in the restrooms, which were described as unsanitary.
Speed of Service
The speed of service is inconsistent; some customers appreciate quick service, while others report long wait times.
- HWHolly WheatonFeb 24, 20265.0Al is awesome! Very kind and genuine hearted
- KYKathy YoungbergFeb 5, 20264.0Go through drive through windows almost every day. 1 thing I order is frozen coke, Their frozen coke has always been working except for 1 time. That is amazing, I am talking about several years of ordering this product . Sometimes coke machine was going through normal process of refreezing
- KJKEVIN JARDETJan 29, 20264.0I mean it is McDonald's but first time I have eaten at any McDonald's in probably 3 years. The service was very good and fast. We'll run and I had a Big Mac and it hasn't changed
- TPTroy PrinceJan 20, 20265.0Two big macs fry
- LBLisa BredlowJan 13, 20264.0Really clean, friendly service.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website