Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,460 reviews
5 stars
465
4 stars
260
3 stars
279
2 stars
133
1 star
323
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and polite, others are reported as rude or inattentive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food, leading to frustration.
Food Quality
The quality of food varies significantly; some customers report fresh and hot meals, while others complain about cold or stale food.
Cleanliness
There are multiple complaints regarding cleanliness, particularly in the restrooms, which were described as unsanitary.
Speed of Service
While some reviews highlight quick service, others indicate long wait times and delays in receiving orders.
- BBBrandon Byrum6 days ago1.0Rude employees, never gets orders right
- JCJosh ChisenhallDec 23, 20255.0Good shakes.
- LLLosDec 11, 20251.0Food was good but the handle on the main door is broken and is loose so it could fall off at anytime
- VSVincent SchmutzlerNov 27, 20255.0This location has by far the best customer service out of all the McDonalds in the area. The employees are always pleasant and polite. A great experience both as a customer and as a food delivery driver.
- KFKnox FoodieNov 19, 20255.0Employees dont avoid customers here like they do at most other McDonalds. Tgey are friendly and on top of their game
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2929 Old Knoxville Hwy?
Delivery is available Monday to Thursday from 5:00 AM to 10:30 PM, Friday from 5:00 AM to 11:30 PM, Saturday from 6:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
When is the drive-through open at this McDonald's location?
Drive-through hours are Monday to Thursday from 4:30 AM to 11:00 PM, Friday from 4:30 AM to midnight, Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.
Can I order McDonald's for curbside pickup or delivery?
Yes, this McDonald's offers curbside pickup, delivery, same day delivery, and no contact delivery services.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are the general opening hours of this McDonald's?
This McDonald's is open Monday through Thursday from 4:30 AM to 11:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 5:00 AM to 11:00 PM.
Which nearby restaurants can I visit along with McDonald's at 2929 Old Knoxville Hwy?
Nearby restaurants include Heritage Nutrition, Subway, China House, Chapulines Alcoa, and Baskin-Robbins, offering a variety of dining options from smoothies to Chinese and Mexican cuisine.
What nearby stores can I visit for groceries or supplies when going to McDonald's?
Near this McDonald's, you can find Food Lion supermarket, The Reserve Wine and Spirits liquor store, and convenience stores like Circle K and On the Run for groceries and supplies.
Are there any nearby services for shipping or financial needs near McDonald's?
Yes, nearby services include UPS Authorized Shipping Outlet, Advanced Printing & Shipping, Farm Bureau Insurance, Smoky Mountain Insurance & Financial Services, Western Union, and Y-12 Federal Credit Union.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.