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Brand Certified

Jimmy John's

3.6
(176 reviews)

Business Details

829 FOOTHILLS MALL DR, Maryville, TN
37801, United States
(865) 980-8051

About

Sandwich Restaurant

Location

Jimmy John's
829 FOOTHILLS MALL DR, Maryville, TN
37801, United States

Hours

Reviews

3.6
176 reviews
5 stars
87
4 stars
20
3 stars
17
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Food Quality

Food quality received varied feedback; some customers enjoyed the sandwiches while others complained about incorrect orders and poor ingredient quality.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant, including dirty restrooms and sticky floors.

Speed of Service

Many customers expressed frustration with slow service, particularly during busy times, contradicting the brand's promise of 'freaky fast' service.
  • PW
    Patrick Williams
    1 day ago
    2.0
    I just tried the new gyros by JJ , Gyro Meat is supposed to be a very dark steak Looking Meat quite a bit of this meat was actually white and I’m not talking that had been dipped in the ranch sauce or gyro sauce. There seemed to be more focus on shredded lettuce than anything else. I’m not impressed,. I fead half of it to my dog.
  • AA
    Alex
    Jan 12, 2026
    1.0
    Staff was extremely Rude. Took them 15 mins to make one sandwich when it wasn't Busy at all. Everyone was standing around talking and talking crap instead of working.
  • VS
    Victoria Smith
    Jan 9, 2026
    5.0
    Friendly service and delicious subs.
  • CS
    Curtis Shotliff
    Jan 9, 2026
    4.0
    Food was great. Made with 66% accuracy. Mary Jane was the hardest worker, probably explains the toppings being wrong. Poor girl almost fell over.
  • SO
    Sustainable Optimism
    Dec 9, 2025
    5.0
    Chris provides the kind of smile and kind of service that makes it worth coming back everyday even if the quality of the food was subpar. The fact that both the food and service were were fantastic is why I actually made it a point to get out of my car to go in and shake his hand, introduce myself and thank him for giving us the best service we’d ever received here. If Chris isn’t the one running this company, he should be. What a Stud! Thanks again Chris!

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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