Jimmy John's

3.6
174 reviews

About

Sandwich Restaurant

Location

Jimmy John's
829 FOOTHILLS MALL DR, Maryville, TN
37801, United States

Hours

Reviews

3.6
174 reviews
5 stars
87
4 stars
20
3 stars
17
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and attentive staff, with some highlighting exceptional service from specific employees.

Food Quality

While many enjoyed the sandwiches, there were complaints about inconsistent quality, including issues with meat freshness and portion sizes.

Cleanliness

Several reviews noted cleanliness issues in the restaurant, particularly in the restrooms and dining area.

Speed of Service

Many customers experienced slow service, especially during busy times, contradicting the brand's promise of 'freaky fast' service.

Order Accuracy

Numerous customers reported issues with incorrect orders, leading to dissatisfaction and frustration.
  • VS
    Victoria Smith
    3 days ago
    5.0
    Friendly service and delicious subs.
  • CS
    Curtis Shotliff
    3 days ago
    4.0
    Food was great. Made with 66% accuracy. Mary Jane was the hardest worker, probably explains the toppings being wrong. Poor girl almost fell over.
  • SS
    Sharon
    Dec 13, 2025
    5.0
    Yum!
  • SO
    Sustainable Optimism
    Dec 9, 2025
    5.0
    Chris provides the kind of smile and kind of service that makes it worth coming back everyday even if the quality of the food was subpar. The fact that both the food and service were were fantastic is why I actually made it a point to get out of my car to go in and shake his hand, introduce myself and thank him for giving us the best service we’d ever received here. If Chris isn’t the one running this company, he should be. What a Stud! Thanks again Chris!
  • HH
    Hunter Hale
    Nov 22, 2025
    5.0
    The food was amazing Silvia was so helpful and nice the restaurant was clean and tighty overall a great experience will come again