Dunkin'

3.9
675 reviews

Business Details

(865) 724-1056
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maryville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
618 S Washington St, Maryville, TN
37804, United States

Hours

Reviews

3.9
675 reviews
5 stars
363
4 stars
119
3 stars
56
2 stars
42
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and stale food.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times and poor order management.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising helpful employees while others reported rude or unprofessional behavior.

Food Quality

Several reviews highlighted concerns about the freshness and quality of food items, including stale donuts and poorly prepared sandwiches.

Customer Experience

Overall, many customers expressed disappointment with their experiences, citing a lack of consistency in service and product quality.
  • TM
    Trever Moore
    Jan 27, 2026
    1.0
    Order something specific and instead get something completely different then I ordered if I wanted 15 different flavors in my coffee I’d order it that way don’t take creative freedom over someone’s coffee ppl are very particular about their coffee. All I ordered was a frozen coffee with Carmel and that’s it
  • TE
    T E
    Jan 17, 2026
    2.0
    Donuts are always stale and old, and the put so much cream cheese on your bagel you could spackle your walls with it. No wonder it’s $4 for one. How about letting the customer put their own cream cheese on
  • TS
    Tara Shields
    Jan 16, 2026
    5.0
    Abby and Addie were amazing! Smiling faces are so nice to see before starting a shift at the hospital. Dunkin Donuts should be so lucky to have them!
  • KK
    Karlie Kittrell
    Jan 11, 2026
    5.0
    Drive through is pretty fast and never have a issue with this dunkin getting my order wrong.
  • MM
    Michele McConnelee
    Jan 5, 2026
    1.0
    We went through the drive thru midday. The order was taken quickly, paid for with no problem. The problem was the donuts, both of which we at least a day old - STALE. I ordered a jelly filled and only 1/2 was filled with jelly. My husband ordered a Boston cream and it had little to no "cream", but lots of stale dough. Needless to say we will never go back to this Dunkin Donuts again. There are to many other choices with fresh delicious donuts close by - Donut Palace, Richy Kreme.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Maryville, TN?

Dunkin' in Maryville, TN is open from 5:00 AM to 9:00 PM Monday through Thursday, 5:00 AM to 8:00 PM on Friday, 5:00 AM to 9:00 PM on Saturday, and 6:00 AM to 9:00 PM on Sunday.

Does the Dunkin' at 618 S Washington St offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services to its customers.

Brand Certified Facts from Dunkin'

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Certified February 01, 2026Yext Knowledge Graph
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