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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(677 reviews)

Business Details

(865) 724-1056
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maryville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
618 S Washington St, Maryville, TN
37804, United States

Hours

Reviews

3.9
677 reviews
5 stars
364
4 stars
120
3 stars
56
2 stars
42
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unprofessional staff behavior, leading to frustration and disappointment.

Product Quality

Several reviews highlighted stale donuts and poorly prepared food items, with complaints about the freshness and quality of both food and drinks.

Staff Friendliness

While some customers praised the friendliness and helpfulness of certain staff members, others experienced rudeness and lack of professionalism.

Drive-Thru Experience

The drive-thru was frequently mentioned as slow and poorly organized, causing long wait times and customer dissatisfaction.

Inconsistency

Customers noted a lack of consistency in order accuracy and product quality, with some visits resulting in satisfactory experiences while others were disappointing.
  • HW
    Holly Wheaton
    5 days ago
    5.0
    My favorite one, especially if you don't want it overrun by careless teenagers. This one actually has a little bit of comfort and care
  • TM
    Trever Moore
    Jan 27, 2026
    1.0
    Order something specific and instead get something completely different then I ordered if I wanted 15 different flavors in my coffee I’d order it that way don’t take creative freedom over someone’s coffee ppl are very particular about their coffee. All I ordered was a frozen coffee with Carmel and that’s it
  • TE
    T E
    Jan 17, 2026
    2.0
    Donuts are always stale and old, and the put so much cream cheese on your bagel you could spackle your walls with it. No wonder it’s $4 for one. How about letting the customer put their own cream cheese on
  • TS
    Tara Shields
    Jan 16, 2026
    5.0
    Abby and Addie were amazing! Smiling faces are so nice to see before starting a shift at the hospital. Dunkin Donuts should be so lucky to have them!
  • MM
    Michele McConnelee
    Jan 5, 2026
    1.0
    We went through the drive thru midday. The order was taken quickly, paid for with no problem. The problem was the donuts, both of which we at least a day old - STALE. I ordered a jelly filled and only 1/2 was filled with jelly. My husband ordered a Boston cream and it had little to no "cream", but lots of stale dough. Needless to say we will never go back to this Dunkin Donuts again. There are to many other choices with fresh delicious donuts close by - Donut Palace, Richy Kreme.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Maryville, TN?

Dunkin' in Maryville, TN is open from 5:00 AM to 9:00 PM Monday through Thursday, 5:00 AM to 8:00 PM on Friday, 5:00 AM to 9:00 PM on Saturday, and 6:00 AM to 9:00 PM on Sunday.

Does the Dunkin' at 618 S Washington St offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services to its customers.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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