Dunkin'

3.9
666 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maryville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
618 S Washington St, Maryville, TN
37804, United States

Hours

Reviews

3.9
666 reviews
5 stars
358
4 stars
118
3 stars
56
2 stars
40
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.

Food Quality

Mixed reviews on food quality; some enjoyed the donuts and breakfast items, while others received stale or improperly prepared food.

Drive-Thru Issues

Frequent complaints about long wait times and poor drive-thru design, leading to frustration among customers.

Order Accuracy

Several customers noted issues with incorrect orders and lack of attention to special requests.

Community Engagement

Positive feedback on the store's involvement in the community and friendly atmosphere, particularly from regular customers.
  • BP
    Brooklynn Pavlik
    Nov 14, 2025
    3.0
    I go here all the time, the short red headed man, curly hair im pretty sure. ALWAYS MAKES MY DRINKS WRONG. I order an iced cappucino with all my normal things in it. HE BLENDED IT. This is atleast the 6th time he’s made my drink completely wrong.
  • TT
    Tony
    Nov 11, 2025
    1.0
    Order is wrong every time I go there.
  • LE
    LeAnn Eldredge
    Nov 9, 2025
    1.0
    Ordered off the app for inside pick up. Standing in the store 15 m later to pick up - the order has not been started. Waited for 25 m from order time while watching 5 cars go thru the drive thru getting their food. Several other app orders picked up at the counter in front of me. My 1 drink is finally ready but not the 2 sandwiches. I asked again about my order. She asks the back for my food and gets a "working on it" reply. I watched the girl that was preparing them make the sandwiches incorrectly and was corrected by her team mate. 30 min to get an order completed. Orders should be completed per the time orders are placed, not at the convenience of the workers. If their hands moved as fast as their mouths telling stories about the night before maybe service would be faster!
  • JD
    James Dombrosky
    Nov 5, 2025
    2.0
    Out of jelly donuts at 1030 in the a.m.
  • JR
    Jennie Ooten Realtor
    Oct 25, 2025
    5.0
    Always the best Dunkin! Not only are they always so friendly and know our order but we were the first 100 customers today! We got matching tattoos! Washable tattoos and it made these three adults laugh so we put them on! Sharing the photo! Thank you for being apart of the community!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Maryville, TN?

Dunkin' in Maryville, TN is open from 5:00 AM to 9:00 PM Monday through Thursday, 5:00 AM to 8:00 PM on Friday, 5:00 AM to 9:00 PM on Saturday, and 6:00 AM to 9:00 PM on Sunday.

Does the Dunkin' at 618 S Washington St offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services to its customers.