Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
1724 W Broadway Ave, Maryville, TN
37801-5510, United States
Reviews
4.0
1,108 reviews
5 stars
566
4 stars
224
3 stars
135
2 stars
69
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; some report friendly and efficient staff, while others mention rudeness and poor service.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report cold or poorly prepared items.
Cleanliness
Several reviews highlight cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Menu Availability
Customers express frustration over menu items being unavailable or inconsistent, particularly with popular items like the Maple Cookie Shake.
Pricing Concerns
Many customers feel that prices are high relative to the quality and portion sizes of the food.
- KRKobi RosnerNov 16, 20252.0Went through the drive-thru to get some blizzards. The pickup process wasn’t the easiest, but the employees can’t help what their system does. However, I didn’t even get to fully stop my car at the window before the lady running the drive thru had her hand shoved through my driver’s side window trying to hand me my order. Completely rude and unsafe. I don’t visit DQ often, but that probably sealed the deal of me not returning to this location for a while. Plus she didn’t even flip the blizzards upside down. Isn’t that like part of the whole tag line of getting a blizzard at DQ? Obviously that part is whatever, but it just added to the overall already unpleasant experience.
- ITIsaac TraskOct 23, 20255.0Absolute emo baddies, couldn’t stop howling
- GBGracen BlazeOct 13, 20253.0We ordered through the drive thru a week ago. I moved to Tennessee from Michigan and was excited to see the Maple Cookie Shake you featured. I grew up on everything pure maple and was feeling homesick. This shake was like getting a hug! I loved it so much I stopped into the store Saturday to purchase it again. I was told that they were completely "sold out" of the Maple shake! I asked if the shake would be back after the next delivery truck and was told no. I was also informed that DQ will probably not ever get it again because it was too labor intensive and not cost effective. This made me angry. My specialty is restaurants and management. The clerk should never have said this to a customer. Secondly, my true feeling is that they just feel it's a pain in the behind to make and didn't want to make it. I can get a shake anywhere. I came to DQ to get this shake. If you are truly out of the mix and won't order more what's the point of coming back. If price is the reason you already know what to do.....either create a delicious, more cost effective way to make it or raise the price. Who gets rid of a crowd pleaser, customer drawing, money maker 5 minutes after they get it? Disappointed and angry! 😠
- BBB.K.Sep 28, 20253.0Yes, I went and a shake tonight. A girl at the drive thru looked like she didn't really want to be there and was not as friendly. I just wanted to let you all know. She was a blonde-haired girl with glasses.
- NPNATHAN PARRISSep 25, 20255.0You have to try the tender basket with the white gravy for dipping sauce!!!!! Amazing!! Service was adequate and atmosphere is what you would expect from a Dairy Queen.😊
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Maryville offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Where is Dairy Queen Grill & Chill located in Maryville, TN?
It is located at 1724 W Broadway Ave, Maryville, TN 37801-5510, USA.
Does this Dairy Queen location have a drive-thru?
Yes, this location offers a drive-thru service.
Is the Dairy Queen Grill & Chill in Maryville family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, outdoor seating, wheelchair accessibility, restrooms, and free WiFi available.
Can I order online for pickup at the Maryville Dairy Queen?
Yes, you can place an order online for pickup via their website: https://www.dairyqueen.com/en-us/order/pickup/n/44400/
How can I get exclusive deals for Dairy Queen Grill & Chill?
Download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What are some nearby restaurants I can visit before or after Dairy Queen in Maryville?
Nearby restaurants include Irish Pub & Sports Grill, Flahertys Irish Pub, Bellacino's Pizza and Grinders, Smokeys Pizza TN, Blue Dragon (Asian cuisine), Quiznos, Jet's Pizza, Bella Roma Pizza, Wingstop, and Little Caesars Pizza.
Are there beauty salons or spas near Dairy Queen in Maryville?
Yes, nearby beauty and hair salons include Designers' Touch Hair Studio, Studio C Salon, Bebe Salon, Nail Lounge, and TruYou Aesthetics Medical Spa.
Where can I find nearby financial services or insurance agencies around Dairy Queen?
Nearby financial services include Farm Bureau Insurance and Jake Swidan - State Farm Insurance Agent, and there's also a LibertyX Bitcoin ATM for currency exchange.
What other ice cream shops are close to Dairy Queen Grill & Chill in Maryville?
Baskin-Robbins is a nearby ice cream and frozen yogurt restaurant close to Dairy Queen in Maryville.