Bojangles

3.5
344 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1913 W. Broadway Ave, Maryville, TN
37801, United States

Hours

Reviews

3.5
344 reviews
5 stars
154
4 stars
55
3 stars
29
2 stars
29
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff shortages, leading to frustration and dissatisfaction.

Food Quality

There were numerous complaints about food quality, including incorrect orders, cold or old food, and lack of freshness.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness in the dining area and food preparation practices, raising health concerns.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.

Menu Limitations

Customers expressed disappointment over the removal of non-spicy options and inconsistent food quality, affecting their overall experience.
  • TH
    Teresa Huffstetler
    2 days ago
    1.0
    Didnt get my order right. Went in to get it right and they looked at me like I was a lier. Kept the reciept and I still didnt get my order right. I will not EVER go back to this establishment again!
  • JS
    Joanie Smith
    Dec 29, 2025
    1.0
    I had to wait 15 minutes in the drive-through for my food and didn’t even get the drinks. $20 For two teenagers to walk to Dutch Bros Bring me crappy food and forget my drinks that I paid for. Why even stay open if you aren’t going to have good employees?
  • JJ
    Joseph Lajaunie Jr
    Dec 29, 2025
    1.0
    On 12/28/25 my wife and I arrived at this location for lunch. When we went in and tried to order the person looked and said they didnt have enough chicken cooked to fulfill a 12 piece box. When we told her we would wait for fresh food she proceeded to tell us that she was short handed. She had one person I would say was on break. She was talking to the one on break. There was one young man baking biscuits and who knows where the fourth one was. She claimed their was no one there to fry chicken. How do you have no one to cook at lunchtime on a Sunday when all the areas churches are letting out. Makes no sense to me but I know the next time I get the urge for chicken I will go somewhere else ir fight that urge and have a hamburger instead
  • IC
    Isaac C
    Dec 14, 2025
    1.0
    This place isn’t worth being open. I honestly don’t know how they function as a restaurant with the lack of effort, cleanliness, and food in general. Avoid this location at all costs.
  • LC
    Lisa Cox
    Nov 25, 2025
    4.0
    First and foremost. I love Bojangles and I eat there 5 days a week before work. Today was a little different. When I pulled up the girl said cash only, that is fine, second I ordered the steak biscuit and seasoned fries like I do every morning and she proceeded to tell me that they have bo rounds and I couldn't take it anymore I pulled off before I said anything I was going to regret. Went to the old school Hardee's

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles in Maryville?

Bojangles in Maryville is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, their Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.