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Bojangles

3.5
(348 reviews)

Business Details

1913 W. Broadway Ave, Maryville, TN
37801, United States
(865) 233-6755

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1913 W. Broadway Ave, Maryville, TN
37801, United States

Hours

Reviews

3.5
348 reviews
5 stars
155
4 stars
55
3 stars
29
2 stars
30
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and dine-in, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Staff Attitude

While some customers praised friendly staff, others experienced rudeness and lack of acknowledgment from employees.

Cleanliness

The cleanliness of the restaurant was inconsistent, with several reviews mentioning dirty dining areas and health code concerns.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others reported cold, old, or poorly prepared food.
  • PM
    Patsy Marcus
    Feb 15, 2026
    1.0
    Horrible service. We sat in drive thru several minutes before anyone even came over the speaker to take order.....and no one else was even in line ahead of us. Then when we finally could order and pulled up to the window you could clearly see that the staff were not doing anything. They have also gotten our orders wrong several times. The only reason we went back was because of convenience of location. This particular Bo is incompetent in staff and I will not be back. (And they're a chicken place...that OFTEN has ran out of chicken).
  • AS
    Atley Scott
    Feb 1, 2026
    2.0
    sat at the drive threw for 10 minutes while workers were inside
  • SA
    Savannah Allen
    Jan 23, 2026
    1.0
    Have been here twice this week once during lunch and no one would come to the counter to take order after 15 minutes so we left. And during breakfast in the drive through no one would take your order after sitting there over 5 minutes.
  • TH
    Teresa Huffstetler
    Jan 10, 2026
    1.0
    Didnt get my order right. Went in to get it right and they looked at me like I was a lier. Kept the reciept and I still didnt get my order right. I will not EVER go back to this establishment again!
  • JJ
    Joseph Lajaunie Jr
    Dec 29, 2025
    1.0
    On 12/28/25 my wife and I arrived at this location for lunch. When we went in and tried to order the person looked and said they didnt have enough chicken cooked to fulfill a 12 piece box. When we told her we would wait for fresh food she proceeded to tell us that she was short handed. She had one person I would say was on break. She was talking to the one on break. There was one young man baking biscuits and who knows where the fourth one was. She claimed their was no one there to fry chicken. How do you have no one to cook at lunchtime on a Sunday when all the areas churches are letting out. Makes no sense to me but I know the next time I get the urge for chicken I will go somewhere else ir fight that urge and have a hamburger instead

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles in Maryville?

Bojangles in Maryville is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, their Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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