Bojangles

3.6
340 reviews
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Business Details

1913 W. Broadway Ave, Maryville, TN
37801, United States
(865) 233-6755
https://locations.bojangles.com/tn/maryville/1913-w.-broadway-ave.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1913 W. Broadway Ave, Maryville, TN
37801, United States

Hours

Reviews

3.6
340 reviews
5 stars
155
4 stars
54
3 stars
29
2 stars
29
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, particularly during peak hours.

Food Quality

There were mixed reviews on food quality, with some praising the taste while others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was inconsistent; some customers noted it was clean, while others reported dirty dining areas and health code concerns.

Staff Attitude

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Menu Options

Customers expressed disappointment over the removal of non-spicy chicken options, limiting choices for those who prefer milder flavors.
  • PP
    peisli
    1 day ago
    1.0
    Not coming back here again. This location has some sort of disconect between ordering and food preparation. After the food is ready for some reason it takes them 10 minutes to get it to you, and by then it's no longer fresh. Asked for hot and fresh french fries with extra seasoning. Received cold, old, and soggy fries.This was our third and last time here.
  • JD
    John Drexler
    6 days ago
    4.0
    Lobby closed for seating due to lack of employees . Outside patio available for customers.
  • LL
    Lester
    Nov 2, 2025
    4.0
    Bring back the non spicy chicken SOUTHERN STYLE, I ate here all the time before they did way with it
  • PY
    Philip Young
    Oct 28, 2025
    1.0
    While this Bojangles has been reliably good in the past tonight will make me never go back. This evening I ordered the mixed 8 piece chicken, 12 tender family meal. It was $52 and absolutely horrible. They made me wait in my vehicle for 15 minutes for my food. That is typical and ok. When I got home the 8 piece of chicken had only dark meat, no breasts. The tenders were so old and hard they were not edible. They did not put any biscuits in the box and did not put any of the dipping sauces in the box. The dirty rice was mush and we did not get any gravy with the mashed potatoes. If the employees have time to hang out in the dining area, they have time to do their jobs correctly.
  • HB
    Hannah Barkley
    Oct 25, 2025
    1.0
    Corporate needs to come in this location and fix it. Waiting an hour plus for your food, not told before hand thats it going to take that long or I wouldn't have got food here. Don't have half of what you ordered once you finally get it.
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Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles in Maryville?

Bojangles in Maryville is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, their Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.