Brand Certified
Bojangles
3.9(1268 reviews)
Certified by Bojangles • Mar 01, 2026
Business Details
2009 East Lamar Alexander Pkwy, Maryville, TN
37804, United States
Certified by Bojangles • Mar 01, 2026
(865) 233-5062
Certified by Bojangles • Mar 01, 2026
https://locations.bojangles.com/tn/maryville/2009-east-lamar-alexander-pkwy.html
Certified by Bojangles • Mar 01, 2026
About
Certified by Bojangles • Mar 01, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Mar 01, 2026
Hours
Certified by Bojangles • Mar 01, 2026
Reviews
3.9
1,268 reviews
5 stars
648
4 stars
267
3 stars
133
2 stars
81
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported slow service, particularly in the drive-thru, with long wait times and frequent order inaccuracies.
Food Quality
While some customers enjoyed the food, many noted issues with freshness, temperature, and incorrect orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or treated poorly.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Management Issues
Customers expressed concerns about management effectiveness, citing poor handling of staff and customer service problems.
- KHKaylee HugheyFeb 15, 20261.0Had to wait 40 mins at this “fast food” restaurant as they claimed they had to remake the mashed potatoes. They were very rude as well. Would not recommend eating here at all. Who knows what they did to the mashed potatoes.
- MCMichael CushmanFeb 13, 20261.0EVERY SINGLE TIME I go there, they NEVER have enough chicken cooked to place an order for a family meal. NEVER! And today was the last straw. I will NEVER again bother stopping at the store to try to order.
- THTim HeadrickFeb 11, 20263.0Wrong order
- KOKaren OttJan 27, 20261.0Ordered dirty rice but qas told what they had was for people in drive thru. Waited 20 + minutes on our food and was told we would get our food faster if we went through drive thru. We were the only people in the restaurant. We were very disappointed
- JWJeff WhiteheadJan 18, 20261.0I eat at Bojangles almost daily. I'm a construction worker and eat at several east Tennessee locations. This location in Maryville ( my home town) is the absolute worst location that I have ever visited. Consistently ridiculous, slow and inept service. Food is always warm and not that fresh. I believe it's a result of the fact that they don't get a lot of business due to the consistently terrible staffing. Do better. There are several excellent locations in the east Tennessee area just not this one.
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are Bojangles' opening hours?
Bojangles is open Monday through Saturday from 5am to 10pm, and Sunday from 6am to 10pm.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout and delivery services to customers.
Can I order food from Bojangles using a mobile app?
Yes, you can order from Bojangles using their mobile app available on both Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts payment via cash, Mastercard, Travelers Checks, and Visa.
Does Bojangles have dine-in seating and facilities?
Yes, Bojangles has dine-in seating, restrooms, free Wi-Fi, and welcomes families.
Is there a drive-through available at Bojangles?
Yes, Bojangles provides a drive-through service for convenient ordering.
What are some nearby restaurants to Bojangles in Maryville, TN?
Nearby restaurants include Taco Bell and Waffle House, offering Mexican and American breakfast/brunch options respectively, perfect for exploring different dining choices around Bojangles.
What local services are near Bojangles that customers might find useful?
Nearby services include Big Peach Car Wash, Moss Family Dentistry, and Williams Chiropractic Center, which customers can visit before or after dining at Bojangles.
Are there entertainment or educational places near Bojangles?
Yes, Fine Arts Connection, an art and music school, and Murlins Music World, a musical instrument store, are close by, offering engaging experiences for visitors.
Brand Certified Facts from Bojangles
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Certified March 01, 2026Yext Knowledge Graph
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