Bojangles

4.0
1244 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2009 East Lamar Alexander Pkwy, Maryville, TN
37804, United States

Hours

Reviews

4.0
1,244 reviews
5 stars
644
4 stars
262
3 stars
130
2 stars
78
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Food Quality

Food quality was inconsistent, with several complaints about cold, overcooked, or poorly prepared items.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rudeness and lack of urgency.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Management Issues

There were multiple complaints about management's handling of orders and customer service, with some customers expressing frustration over poor communication and lack of accountability.
  • TT
    TruthBE ToldGOODorBAD
    1 day ago
    1.0
    Was eating at waffle House and had to make this review….. bojangles have went so south lately, we sat down at Waffle House when a white car suv truck thing was in DT they waited so long we got our food before they did…. And we finished our food before the second person in line even got theirs, long story short Sunday 930ish am we walked in, sat, ordered, ate and paid before 3 car were served in YALL DT!! How absolutely sad as crap is that?! Maybe reconsider who yall promote bc this place is worthless Photo is of the third car after several pull offs , who truly waits 20+ minuits for bojangles lol
  • CM
    Chris M
    2 days ago
    2.0
    The service was slow, my biscuit had a hair sitting on top of it.
  • GG
    Gregg
    6 days ago
    5.0
    Very friendly people, fast service. Great chicken. They run some pretty amazing specials sometimes. Don't get the chicken fried steak tho, not so great.
  • WW
    Wednesday Woodby
    Nov 9, 2025
    1.0
    Tina a fill in from another store was amazing and trying herhardest but the rest of the people was terrible worse bojangles I've ever been in
  • BP
    Bernice Pressley
    Nov 5, 2025
    1.0
    I was looking online to see in the morning order. Well the menu has NO PRICES ON IT!!!😡how does they expect to order without a price list!! YOU REALLY NEED TO REDO THE MENU & ADD THE PRICES. I don't buy anything online without a price list.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' opening hours?

Bojangles is open Monday through Saturday from 5am to 10pm, and Sunday from 6am to 10pm.