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Brand Certified

Bojangles

3.9
(1268 reviews)

Business Details

(865) 233-5062

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2009 East Lamar Alexander Pkwy, Maryville, TN
37804, United States

Hours

Reviews

3.9
1,268 reviews
5 stars
648
4 stars
267
3 stars
133
2 stars
81
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, particularly in the drive-thru, with long wait times and frequent order inaccuracies.

Food Quality

While some customers enjoyed the food, many noted issues with freshness, temperature, and incorrect orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or treated poorly.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Management Issues

Customers expressed concerns about management effectiveness, citing poor handling of staff and customer service problems.
  • KH
    Kaylee Hughey
    Feb 15, 2026
    1.0
    Had to wait 40 mins at this “fast food” restaurant as they claimed they had to remake the mashed potatoes. They were very rude as well. Would not recommend eating here at all. Who knows what they did to the mashed potatoes.
  • MC
    Michael Cushman
    Feb 13, 2026
    1.0
    EVERY SINGLE TIME I go there, they NEVER have enough chicken cooked to place an order for a family meal. NEVER! And today was the last straw. I will NEVER again bother stopping at the store to try to order.
  • TH
    Tim Headrick
    Feb 11, 2026
    3.0
    Wrong order
  • KO
    Karen Ott
    Jan 27, 2026
    1.0
    Ordered dirty rice but qas told what they had was for people in drive thru. Waited 20 + minutes on our food and was told we would get our food faster if we went through drive thru. We were the only people in the restaurant. We were very disappointed
  • JW
    Jeff Whitehead
    Jan 18, 2026
    1.0
    I eat at Bojangles almost daily. I'm a construction worker and eat at several east Tennessee locations. This location in Maryville ( my home town) is the absolute worst location that I have ever visited. Consistently ridiculous, slow and inept service. Food is always warm and not that fresh. I believe it's a result of the fact that they don't get a lot of business due to the consistently terrible staffing. Do better. There are several excellent locations in the east Tennessee area just not this one.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' opening hours?

Bojangles is open Monday through Saturday from 5am to 10pm, and Sunday from 6am to 10pm.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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