Arby's

4.0
1963 reviews
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Business Details

816 Foothills Dr, Maryville, TN
37801, United States
(865) 982-7973
http://www.arbys.com/locations/us/tn/maryville/816-foothills-dr/store-1590
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
816 Foothills Dr, Maryville, TN
37801, United States

Hours

Reviews

4.0
1,963 reviews
5 stars
944
4 stars
492
3 stars
227
2 stars
114
1 star
186

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but there were complaints about cold items and incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.

Staff Attitude

Feedback on staff was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and poor customer service.

Order Accuracy

Numerous customers reported issues with missing items or incorrect orders, leading to frustration and disappointment.

Cleanliness

The cleanliness of the restaurant was mentioned as needing improvement, particularly in the bathrooms and dining area.
  • KH
    Keith Harrison
    Jan 2, 2026
    5.0
    Food is always good. Please, please, please clean your soda lines. In particular the Sprite line. Your Sprite definitely has an “off” taste. Thank you.
  • SL
    Sonya Lynn
    Nov 26, 2025
    5.0
    Quality food on a consistent basis! Friendly staff. Several visits, all positive experiences.
  • TC
    Thats Cap
    Nov 25, 2025
    1.0
    This might be the slowest drive-thru I've ever been in and I was only behind one car. Over 12 minutes for one car. Took 4 minutes just to order.
  • GJ
    Gene Johnson
    Nov 17, 2025
    5.0
    Great
  • SS
    Syrena Sade
    Nov 12, 2025
    5.0
    Super fast service and fresh food. Clean business .
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