Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during evening shifts.
Food Quality
Inconsistent food quality was noted, with many customers receiving cold or improperly prepared items.
Management Concerns
Several reviews highlighted poor management practices, including unprofessional behavior from staff and lack of oversight.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and a lack of proper hygiene practices among staff.
Customer Experience
Mixed reviews on customer experience, with some praising friendly staff and good food, while others expressed frustration with service and order accuracy.
MT
M C Taylor
Jan 6, 2026
2.0
Not a great start at Wendy's in 2026. Nuggets were terrible. Young lady working there blamed it on 'the grease'...? The UTM Discount has been cancelled. No more brewed tea. And they may have stopped offering muffins for breakfast. GOODBYE, Wendy!
SS
Sable
Dec 12, 2025
1.0
I ordered a ceaser salad and not only did I have to wait on a salad when i had ordered cooked food that was ready, but I also was only given a salad with chicken with my order. No ceaser dressing, no corutons/parmesan bites nothing. Just some lettuce and chicken shoved into a bowl.
SM
Shelley Maness
Nov 4, 2025
2.0
Waited in drive through line for 19 min. Then got told to pull up where I waited for 7 more mins. Brought order out, i even told the girl what I was waiting on. She assured me it was in the sack. I opened the sack and was still missing 2 items!!! So after waiting a total of 26 min. I STILL HAD TO GO INSIDE!! Not to mention the 2 frosty she gave me was hot and melted because they were made 20 min previously. I seen them on the counter when she took my money. I only ordered 2 chillies, 1 cheeseburger, 1 potatoe 2- 4pc nuggets and 2 frostys. This wasn't a huge order plus I counted at least 5 people behind the counter so they can't say they were short staffed. This was a Monday night around 7pm. This kind of service is absolutely ridiculous!!! When I stormed in there they acted like it was no big deal. What a joke for a Fast Food Restaurant !!!
LG
Latsha Gearin
Oct 19, 2025
1.0
Horrible customer service, rude people!!! Will not be back, food isnt that great either.
AG
Amelia Graves
Sep 17, 2025
3.0
Wendy's most definitely is a hit or miss. I hate to say majority of the time something you ordered is going to be old even if you have to pull up to wait. On the other hand, you might pull up and they surprise you and the food is timely and fresh, but it's rare
What are the opening hours for the drive-thru at Wendy's in Martin, TN?
The drive-thru at Wendy's Martin is open daily from 6:30 AM to midnight.
Does Wendy's Martin location serve breakfast?
Yes, Wendy's Martin location serves breakfast which includes combos, sandwiches, coffee, and sides.
How can I order food for delivery or pickup from Wendy's Martin?
You can order food via the Wendy's app or at order.wendys.com by selecting the Martin, TN location.
What payment options are accepted at Wendy's in Martin?
Wendy's Martin accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at Wendy's Martin?
Yes, Wendy's Martin has a drive-thru service available from 6:30 AM to midnight.
Where is Wendy's located in Martin, TN?
Wendy's is located at 308 University Street, Martin, TN 38237, United States.
Are there other fast food options near Wendy's Martin?
Nearby fast food and burger options include Sammies sandwich shop, University Pizza, and The Grind Mac and Cheese Burger Bar.
What nearby places can help with shipping and delivery services around Wendy's Martin?
Nearby, there is a UPS Authorized Shipping Outlet to assist with shipping and delivery services.
What are some nearby dining options for different tastes close to Wendy's Martin?
Nearby dining includes Pizza Di Roma & Pasta for Italian cuisine, Hunan Palace offering Chinese and sushi, and La Canasta for Mexican food.
How can I contact Wendy's Martin for feedback or inquiries?
You can call Wendy's Martin directly at (731) 281-4783 or reach the Customer Care team via their Contact page or by phone at 888-624-8140.
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