Wendy's

3.8
1530 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
82 Expressway Drive, Manchester, TN
37355, United States

Hours

Reviews

3.8
1,530 reviews
5 stars
576
4 stars
444
3 stars
237
2 stars
110
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised individual employees while others reported rude behavior and unprofessionalism.

Order Accuracy

Frequent complaints about incorrect orders and missing items, both in-store and through delivery.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Multiple reports of dirty restrooms and unclean dining areas, impacting overall customer experience.

Speed of Service

Service speed varied; some customers experienced quick service, while others faced long wait times.
  • MW
    Megan W
    Nov 11, 2025
    2.0
    Friendly service, but lots of cross-contamination. Every time we go to the drive-thru esp at breakfast, there's a lot of making food with the same gloves that they are making drinks and taking money with... then turning back around and making more food with the same gloves. Different employess on multiple occasions. Coming from food service for almost 10 years, the drive-through person should be planted in one spot and should not be having to jump over to make the food. If deployment was done correctly, and they were properly staffed, each person should be in one spot. This is how basic health standards get skipped over and people get sick.
  • LM
    Latricha T-B, BBA & MPA
    Nov 4, 2025
    4.0
    Overall good experience! We didn’t receive a receipt. However, I’m sure staff had a good explanation.
  • MH
    Matthew Heeter
    Oct 13, 2025
    5.0
    This was not what I expected from a wendys restaurant
  • HJ
    Harley Jernigan
    Oct 7, 2025
    5.0
    Yo I walked in and bought a Dave’s single and the cashier was a freaking goat she was the best cashier on planet earth. W cashier fr
  • RP
    Reba Patterson
    Oct 3, 2025
    1.0
    Every time I order from here I never receive all of my items. Its happened multiple times with delivery and through the drive thru. I spent $50 on food tonight and received a bag with 4 cheeseburgers.

Frequently Asked Questions About Wendy's

Is #628 Manchester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.