Sonic Drive-In

4.1
2302 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Manchester, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 624 Hillsboro Boulevard for the ultimate SONIC experience!

Location

Sonic Drive-In
624 Hillsboro Boulevard, Manchester, TN
37355, United States

Hours

Reviews

4.1
2,302 reviews
5 stars
1,146
4 stars
605
3 stars
302
2 stars
88
1 star
161

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor attitudes.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that the food was overpriced for the quality received.

Consistency Issues

Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • PC
    Patricia Creed
    Dec 23, 2025
    5.0
    Great food and quick service.
  • CC
    CAL
    Dec 5, 2025
    1.0
    Don’t even bother tipping. They seem to not know what or how to make things on their menu, especially ice cream. Sick of going here and ordering a blast or a slush FLOAT and them not even adding flavor or any candy piece in the blast besides the top. Then they charge you for said flavors and candy but don’t add it. If I wanted ice cream with ice I would have ordered that. Get it together.
  • AA
    Anthony
    Dec 5, 2025
    1.0
    I greeted server Carmen with a warm hello, then she immediately complained to me about how far I parked from the door. Sorry I made you walk for 5 extra seconds Carmen!!
  • RS
    Rinh Starke
    Nov 24, 2025
    2.0
    This location as fallen off hilariously bad. This location used to be great. Friendly carhops, good and fast food, decent prices (the increased prices I don't even consider when reviewing a place because everywhere's going up) But now, the person taking your order sounds like you're a bother, most starting with a sigh and a bored "how can I help you." I know food service is very hectic and taxing, but it sets the entire visit off on the wrong foot. A few weeks back, I ordered my go-to sweet tea. I can only assume that when the canister was cleaned, some soap residue was left over because I could blow actual bubbles with my tea. It tasted like soap, the bubbles had a soapy sheen, all in all, it seemed very soap like. I went back (something I never do because I've worked in the service industry long enough and know that sometimes things happen and usually I suck it up) and requested just a soda instead to replace the tea I'd taken two sips of. The carhop that came out had a major attitude, telling me it was just bubbles from the tea making process (they wouldn't have a soap sheen and the tea wouldn't taste like soap) and then, with her hand on her hip asked "so what do you want." I asked for a soda in exchange and she brought it out, but I ended up not drinking it. The amount of attitude I got from the person over the comm and the carhop made me distrust the drink. We've had orders messed up constantly, my husband's orders usually being the usual victim. The wrong toppings on burgers, paying for drink additives and not getting them, etc. Today, I was charged for a double cheeseburger and only had a single patty. I'd made it home so I'm not going to bother driving back up to the location, spend gas and risk more attitude from the staff. All in all, we used to love this location, but it's gone so far down hill. Retrain your staff on customer service, figure out why you're messing up orders. We're a small town and don't have a ton of options for a quick lunch, especially on the 110 side of town.
  • SF
    Still A Fishin'
    Nov 6, 2025
    3.0
    Today ordered a #3 just a single patty burger. What used to be a #2. Ordered like always, except its a 3 now. No cheese please,& with mustard. My response, " it doesn't come with mustard" should've left then, but didnt have the time. Got burger to location just up rd, cold burger, cheese not even melted hardly when I wanted NO cheese, & fries burnt & cold. This place has messed up order after order , I guess thats why I quit going. Why I bothered today ? I dont know. It's going to hell in a handbasket though.( Wasn't even crowded like it use to be during lunch, plenty of parking , that should've been my first sign!