McDonald's

3.4
2501 reviews
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Business Details

2211 Hillsboro Blvd, Manchester, TN
37355, United States
(931) 728-0726
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2211 Hillsboro Blvd, Manchester, TN
37355, United States

Hours

Reviews

3.4
2,501 reviews
5 stars
816
4 stars
565
3 stars
469
2 stars
221
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many noting long wait times and order inaccuracies.

Food Quality

Food quality varied significantly, with complaints about cold fries, incorrect orders, and poorly prepared items.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with some describing the location as filthy.

Management Issues

Several customers expressed concerns about poor management and staff behavior, indicating a lack of oversight and training.

Overall Experience

While some customers had positive experiences, many reviews indicated frustration with service speed, order accuracy, and cleanliness.
  • LC
    Leiah Cobble
    2 days ago
    1.0
    I got a quarter pounder and it was still pink and bloody . I won't ever go there again. You guys need to learn how to cook a burger all the way.
  • GJ
    Grant Jackson
    6 days ago
    2.0
    The App let me order and then when I got there the lady said they were closed.
  • MO
    mark oberhausen
    Nov 12, 2025
    4.0
    Food was hot, friendly people, clean.
  • OO
    Only1Galotti
    Oct 13, 2025
    2.0
    I wemt in to order for to-go. The staff member bringing orders to the front was very nice!! But I waited almost 10 minutes for my 2 filet-o-fish meals. I was traveling through the area so I needed to get back on the rode. My fish sandwiches were nice and hot but my fries were ice cold. Some of the worst fries we've had. I also got a chocolate milkshake and it was barely blended.
  • DB
    Danny Bailey
    Oct 6, 2025
    1.0
    After ordering a $10 combo, instead of a soft drink I asked for a water instead of the coke. I was told there would be a 1.50 up charge to get water. Do they not know the Coke machine uses water to make the coke? After I turned it down the guy on the drive-thru speaker was very rude. I'll make sure I do not go back to this location again, but just like all the rest of the reviews I'm sure no one from this location will contact me. I'm also not paying up charge for the same amount of water that's used to make my Coke. Luckily I didn't have an option to leave zero Stars.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Manchester's drive-through service?

The drive-through is open daily from 4:30 AM to 1:00 AM.

What are the regular restaurant hours at McDonald's located at 2211 Hillsboro Blvd, Manchester, TN?

The restaurant is open daily from 5:00 AM to 11:00 PM.