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Arby's

4.2
(1204 reviews)
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Business Details

2194 Hillsboro Blvd, Manchester, TN
37355, United States
(931) 728-6626
http://www.arbys.com/locations/us/tn/manchester/2194-hillsboro-blvd/store-5422
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2194 Hillsboro Blvd, Manchester, TN
37355, United States

Hours

Reviews

4.2
1,204 reviews
5 stars
648
4 stars
331
3 stars
135
2 stars
36
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times and poor service, particularly in the drive-thru.

Food Quality

There were mixed reviews on food quality, with some praising freshness while others noted cold or poorly prepared items.

Staff Attitude

Customer experiences varied with staff friendliness; some praised individual employees while others reported rudeness and lack of professionalism.

Cleanliness

The cleanliness of the location received positive feedback, although some reviews mentioned dirty tables and restrooms.

Value Concerns

Several customers expressed concerns about rising prices and portion sizes not matching the cost.
  • CS
    Christopher Stewart
    Feb 4, 2026
    1.0
    Wife sat at speaker for over 5 mins with nobody else in drive thru line. Never had anybody take her order. Finally decided to just drive around and saw worker with headset leaned against a car smoking, another just standing at drive through window. This was around 230pm. Please do better. Not sure if short staffed or what.
  • NG
    Nathan Gregory
    Jan 15, 2026
    5.0
    A great location. Super fast and friendly
  • TB
    Tonya Boyd
    Jan 11, 2026
    5.0
    This Arby's location was great. Took great pride in customer service
  • BS
    Blake Shelton
    Dec 18, 2025
    1.0
    I’m not one to post reviews but the drive thru here seriously needs work. I have sat waiting for someone to take my order for 15 minutes. The food here is great otherwise never had issues when I actually get food.
  • AP
    April Perry
    Dec 13, 2025
    1.0
    Sat in line for 20 min to pick up online order and had to end up going inside and waiting another 10 min to get our food. The lobby was not busy so I don’t understand why it took so long.The drinks were watered down and the beef n cheddar sandwiches were cold and tasted like fish and we couldn’t eat it. Tried calling and nobody answered the phone. I will not be going back to this location. Would not recommend this location to anyone. Total waste of time and money.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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