Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Madisonville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4513 Highway 411 for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,187 reviews
5 stars
548
4 stars
303
3 stars
152
2 stars
59
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times and rude service from staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor handling of complaints.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold, poorly prepared, or unsanitary food.
Cleanliness
Several reviews mentioned filthy conditions in the restaurant and restrooms, contributing to a negative dining experience.
Positive Experiences
Despite the issues, some customers praised the food quality and service, noting specific positive interactions with staff.
- TBTennessee ButterflyDec 30, 20255.0I love the sonic . Excllent prompt service very nice curb hop . Food was well prepared a d delcious .
- JHJonathan “LeeroyJenkns” HammonsDec 30, 20255.0Sonic is far superior to most fastfood chains. Use the app to get better deals
- RDRick DennisonDec 24, 20251.0Stopped by tonight . Ordered a simple strawberry Milkshake large no whipped cream no cherry easy enough . Result FAILURE. Waited 25 minutes spoke to lady in blue shirt and head phones. She said she'd check . Never saw her again . Iwas in stall #23 . I let a year pass from my last visit , seems your incompetence still remains . 4 cars that ordered after me came and was served .
- BHBrad HillDec 23, 20255.0Great place to grab some food, sometimes the wait is a little longer than normal but food is always fresh
- THTanner HayesDec 12, 20251.0Went to this location at like 8 PM just a while ago, I got all my food and got a Blue Raspberry Slushy with nerds. However, turns out they didn’t put the nerds into the slushy which I figured out when I took the lid off and was greeted with black specs all in the drink. Also, not to mention the smart attitude I was greeted with when I pressed the red button and had to wait about 40 minutes for my food.