Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food being cold, stale, or not prepared correctly, with some customers receiving raw or burnt items.
Cleanliness
The restaurant was often described as dirty, with unclean tables, sticky floors, and poorly maintained facilities.
Management Issues
Several customers noted poor management practices, including lack of staff training and ineffective handling of customer complaints.
Positive Experiences
Despite the negative feedback, a few customers mentioned good experiences with fresh food and friendly service, particularly after recent management changes.
AA
Araya
5 days ago
1.0
Lady that was serving me giving me attitude having a bad attitude took about 10 minutes to make a milkshake and when I asked her about the milkshake she said okay get that right away ma'am in a very disrespectful voice and I didn't even get my extra fries!!!!!
CT
Creecher937 garage door trucker
Nov 9, 2025
1.0
Every time I come to this place and I want to get a McAfee or a smoothie their machine is always down and never working
AA
Alex
Nov 4, 2025
1.0
It took over 20 minutes to receive my food and I was disappointed to find a stiff chewy chicken sandwich.
AR
Allison Roberts
Nov 2, 2025
1.0
The workers are rude and slow and then we open our burger and it looks like this I’ve never had any good experiences with this McDonalds they’re always rude I normally go too the one in Vonore but i accidentally did an online order for this one I stopped going cause I left my wallet one day and callled them and when I told them I left it there they hung up on me
AA
Adam
Oct 26, 2025
1.0
Truly painful. Went inside because the drive though was busy. Just ordered 2 pads and 2 cookies. Took almost 25 minutes. Unbelievable.
What are the regular dining hours for McDonald's at 840 Patterson St, Madisonville, TN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.
What time does McDonald's delivery service operate?
Delivery is available daily from 6:00 AM to 10:00 PM, except Friday and Saturday when it is until 11:00 PM.
Can I order McDonald's food online for delivery?
Yes, you can place delivery orders online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App.
What payment methods are accepted at McDonald's on Patterson St?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What is the address and contact phone number for this McDonald's?
The address is 840 Patterson St, Madisonville, TN 37354, USA. The phone number is +1 423-442-1812.
What nearby places of interest can I visit near McDonald's at 840 Patterson St?
Near McDonald's, you can visit Blair's Bokay Florist and Gifts for shopping, South Madisonville Baptist Church for community events, and Haven Hill Memorial Gardens, a local landmark and historical site.
Are there other dining options close to McDonald's on Patterson St?
Yes, nearby dining options include China Fun Buffet for Asian cuisine, Subway for sandwiches, Pizza Hut for pizza, Waffle House for breakfast and brunch, and several Mexican restaurants like Las Fuentes Mexican Restaurant and El Jimador Mexican Grill.
How can the nearby Places like Valvoline Instant Oil Change and W & W Auto Parts help customers visiting McDonald's?
Customers can conveniently get vehicle maintenance and oil changes at Valvoline Instant Oil Change or find automotive parts and towing services at W & W Auto Parts while visiting McDonald's, making errands efficient in the same area.