Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Management Issues
Several reviews highlighted poor management and training of staff, leading to disorganization and lack of customer care.
WR
William Robinson
6 days ago
1.0
Always rude and never engage with customers. Like pulling teeth to get someone's attention. Main issue is the roaches. Yuck that's nasty fr fr. When you have colonies attack you at the table while trying to eat then you know. It's time to go. You like the extra proteins then they smis your local hotspot.
JS
Jeff Smith
Feb 18, 2026
1.0
So apparently at this McDonald’s if you eat longer than 30 minutes you are ordering so apparently they don’t understand laws if you’re a customer that’s called switch and bait it’s actually illegal your hear from my attorney have a great day
SB
Shelia Belcher
Jan 30, 2026
5.0
The girl taking orders seemed easily overwhelmed.
I ordered 12 1/4 lb hamburger patties. I think that shocked her.
Order was made fresh.
Order was correct.
MJ
morgan jean
Jan 10, 2026
1.0
Extremely poor management, employees are either improperly trained or just don’t care enough to do their job. I have lived in Madisonville my entire life and I don’t think my order has been correct not even once. I paid extra to have Mac Sauce put on two burgers, wasn’t given a receipt, there was no sauce on my burgers which were cold when I got them, and then when taken back for a remake the manager had an attitude because her employee didn’t give us a receipt.
JW
Jason Wipp
Jan 3, 2026
1.0
I have lived in Madisonville for a years. I just stopped going there. You want a shake... to bad the machine is down (it always is). Check your order, its wrong or they forgot something. If you are passing through got to the one in Vonore, Etowah or Sweetwater. Safe yourselve some headaches.
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