McDonald's

3.2
1506 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
840 Patterson St, Madisonville, TN
37354, United States

Hours

Reviews

3.2
1,506 reviews
5 stars
425
4 stars
297
3 stars
315
2 stars
149
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff members.

Food Quality

There were consistent complaints about cold, stale, or incorrectly prepared food.

Management Issues

Reviews indicated poor management and organization, contributing to overall dissatisfaction.
  • MJ
    morgan jean
    2 days ago
    1.0
    Extremely poor management, employees are either improperly trained or just don’t care enough to do their job. I have lived in Madisonville my entire life and I don’t think my order has been correct not even once. I paid extra to have Mac Sauce put on two burgers, wasn’t given a receipt, there was no sauce on my burgers which were cold when I got them, and then when taken back for a remake the manager had an attitude because her employee didn’t give us a receipt.
  • JW
    Jason Wipp
    Jan 3, 2026
    1.0
    I have lived in Madisonville for a years. I just stopped going there. You want a shake... to bad the machine is down (it always is). Check your order, its wrong or they forgot something. If you are passing through got to the one in Vonore, Etowah or Sweetwater. Safe yourselve some headaches.
  • DB
    Debi Brooking
    Jan 2, 2026
    4.0
    We had a hard time finding a clean table, but everything else was great
  • CL
    Caleb Lauth
    Dec 16, 2025
    1.0
    Waited 40 minutes-calling that fast food is an abomination. It should be called scrap food. Just because it's 9 o'clock and you close at 10 doesn't mean you get to check out and scroll Instagram in the freezer. There was no one in the parking lot and only four or five cars ahead of us in the drive-thru.
  • RR
    Rick Rector
    Dec 15, 2025
    1.0
    Ive lived in madisonville for about 2 years now... ive tried this mcdonalds maybe 7 or 8 times. Either they mess up the order, the building doesnt honor "in-app" coupon codes, or a fun combo. I just ordered a quarter pounder, add bacon. They forgot the patty. I would have called it in but why waist any more of my time. Id rather just be done with this restaurant. Js I love mcdanks as a whole... but if this was the only one id say its the worst place to eat in america. To sum this place up: if you like mcdonalds but would rather pay more for the same thing, all for them to screw it up anyway- try this place 🥳 Also we went at 10:36am (time on receipt), and somehow the fries were already cold?? Dont they switch from breakfast at 10:30? Shouldnt they have been the freshest? I dont understand anything that goes on at this building. Whatever.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 840 Patterson St, Madisonville, TN?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.