Bojangles

4.0
543 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4505 Highway 411, Madisonville, TN
37354, United States

Hours

Reviews

4.0
543 reviews
5 stars
280
4 stars
115
3 stars
61
2 stars
25
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with issues of overcooked and hard chicken, as well as missing items in orders.

Service Speed

Customers frequently noted slow service, particularly during drive-thru orders, with long wait times reported.

Staff Attitude

Mixed reviews on staff friendliness; some praised the service while others reported rude behavior from management.

Cleanliness

Generally positive remarks about cleanliness, though some reviews mentioned areas needing attention.

Order Accuracy

Multiple complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.
  • CK
    Cindy Kile
    Oct 29, 2025
    5.0
    I'm hooked on them sausage biscuits
  • RH
    Rachel Hawkins
    Oct 27, 2025
    2.0
    My biscuits were so hard on 3 different occasions
  • BB
    Bonnie blues
    Oct 21, 2025
    4.0
    The chicken strip where hard either cooked to long or sitting under a heat lamp to long.
  • SH
    Shellie Harris
    Oct 18, 2025
    3.0
    Very slow drive thru. Teenagers working and no one was moving past a crawl
  • HA
    h K austin
    Oct 13, 2025
    4.0
    Normally good but on last visit they were out of chicken had to wait 20 minutes to get order cooked off going shift left them without chicken and on coming shift for some reason wasn't paying attention and hadn't started to cook chicken .

Frequently Asked Questions About Bojangles

What are the operating hours for dining in at Bojangles in Madisonville?

The dining room is open daily from 5:00 AM to 10:00 PM, with an additional note that it is open from 7:00 AM to 2:00 PM daily.

Can I use the drive-through at Bojangles, and what are its hours?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM daily Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday (starting at 6:00 AM Sunday).