Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Inconsistent food quality reported, with issues of overcooked and hard chicken, as well as missing items in orders.
Service Speed
Customers frequently noted slow service, particularly during drive-thru orders, with long wait times reported.
Staff Attitude
Mixed reviews on staff friendliness; some praised the service while others reported rude behavior from management.
Cleanliness
Generally positive remarks about cleanliness, though some reviews mentioned areas needing attention.
Order Accuracy
Multiple complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.
CK
Cindy Kile
Oct 29, 2025
5.0
I'm hooked on them sausage biscuits
RH
Rachel Hawkins
Oct 27, 2025
2.0
My biscuits were so hard on 3 different occasions
BB
Bonnie blues
Oct 21, 2025
4.0
The chicken strip where hard either cooked to long or sitting under a heat lamp to long.
SH
Shellie Harris
Oct 18, 2025
3.0
Very slow drive thru. Teenagers working and no one was moving past a crawl
HA
h K austin
Oct 13, 2025
4.0
Normally good but on last visit they were out of chicken had to wait 20 minutes to get order cooked off going shift left them without chicken and on coming shift for some reason wasn't paying attention and hadn't started to cook chicken .
What are the operating hours for dining in at Bojangles in Madisonville?
The dining room is open daily from 5:00 AM to 10:00 PM, with an additional note that it is open from 7:00 AM to 2:00 PM daily.
Can I use the drive-through at Bojangles, and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM daily Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday (starting at 6:00 AM Sunday).
Does Bojangles offer online ordering or a mobile app?
Yes, you can order online through their website and via the Bojangles app available on both iOS and Android platforms.
What types of food and meal services does Bojangles provide?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, and Southern-style meals for breakfast, lunch, and dinner. They also offer catering services and have a children's menu.
What payment options are accepted at Bojangles in Madisonville?
Bojangles accepts Cash, Mastercard, Travelers Cheques, and Visa for payment.
Does Bojangles provide amenities like Wi-Fi and wheelchair accessibility?
Yes, Bojangles offers free Wi-Fi and has wheelchair-accessible entrances and parking.
Are there family-friendly facilities at Bojangles?
Yes, Bojangles welcomes families and offers seating along with a children's menu for young diners.
Which nearby places can I visit after dining at Bojangles?
After your meal, you can visit nearby places like Peoples Bank of East Tennessee for banking, Walgreens pharmacy for health needs, or C and R Market for groceries and convenience items.
Are there other fast food restaurants close to Bojangles in Madisonville?
Yes, nearby fast food options include Sonic Drive-In, Taco Bell, Burger King, Zaxby's, and Krystal, providing a variety of dining choices.
How can nearby services like UPS Access Point and Western Union assist me when visiting Bojangles?
You can conveniently handle shipping needs at the nearby UPS Access Point location and manage money transfers at Western Union, both within easy reach of Bojangles.