Certified by Bert's Hometown Grill & Pizzeria • Mar 01, 2026
Reviews
4.5
1,907 reviews
5 stars
1,357
4 stars
353
3 stars
103
2 stars
32
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food for being delicious, fresh, and well-prepared, with specific mentions of pizza, burgers, and steaks.
Service Issues
Several reviews highlighted poor service experiences, including long wait times and inattentive staff, which detracted from the overall dining experience.
Atmosphere
The restaurant is described as cozy and family-friendly, contributing to a welcoming dining environment.
Reliability
Many customers noted the consistency of good food and service, indicating a reliable dining option in the area.
JB
Jessica Brown
3 days ago
3.0
We stopped in for the pizza bar last night. It was somewhat disappointing in the amount of time it took to get fresh pizza on the bar; it seemed like the bar had been given up on.
Our biggest disappointment was our service. We were ignored by the server, who was more interested in serving the tables around us. We did not get refills, did not get checked on, and waited over 20 minutes after plates were cleared for our check.
JC
Jim Collura
4 days ago
4.0
A very cozy and family oriented eating establishment. Your menu is right-on, offering a diverse selection of food to meet any appetite. The only reason I failed to submit a 5 star rating is due to your bread and buns. I find them too soft and mushy (if that's a word). They do not stand up to the fantastic food you place on them. The hamburger and cheese steak soaks the bread to the point it competes with the flavor of your high quality food and lowers the quality of eating at Bert's. Other than that, I would stop in more often. As a good cook myself, I'd build my sandwiches with a firmer bread which holds up better, creating a more enjoyable dish.
TA
Tiffany Austin
Feb 23, 2026
5.0
Never been here but was craving pizza so we stopped and got a large meat pizza, but for $1.99 you can add a cheese pizza so yes!!! They have a drive thru and customer service was amazing, he let us order threw the drive thru. Pizza was fresh and hot and so good, we got ranch also and it taste homemade it was a great combination with their pizza!
SS
Sarah Sneed
Feb 15, 2026
5.0
Always good! We had the chicken bacon ranch pizza and it was cooked perfectly. I love that you guys actually use grilled chicken and not prepackaged chicken 😋
DJ
Daniel F. James
Feb 14, 2026
5.0
Bert’s Hometown Grill is the kind of place that reminds you why small‑town Tennessee food just hits different. Every time I’ve been — and this was my fourth visit — the food has been consistently great. Fresh, hot, and made with the kind of care you only get from a place that knows its community.
The staff is perfect. Friendly without being over the top, quick without making you feel rushed. They treat you like you’ve been coming there for years, even if you’re just walking in for the first time.
What I appreciate most is the reliability. Good food, good people, and a place that feels steady. In a world full of chain restaurants and forgettable meals, Bert’s stands out because it’s real. It’s local. And it delivers every single time.
I’ll definitely be back — and probably sooner than I should admit.
Frequently Asked Questions About Bert's Hometown Grill & Pizzeria
What are the regular business hours for Bert's Hometown Grill & Pizzeria?
Bert's Hometown Grill & Pizzeria is open every day from 11:00 AM to 9:00 PM.
Does Bert's Hometown Grill & Pizzeria offer delivery and in-store pickup services?
Yes, the restaurant provides both in-store pickup and delivery services for your convenience.
Where is Bert's Hometown Grill & Pizzeria located?
It is located at 902 Tellico St S, Madisonville, TN 37354, USA.
How can I view the menu or place an order online for Bert's Hometown Grill & Pizzeria?
You can view the menu and place orders online at https://bertshometowngrill.com/menu.
What types of cuisine are offered at Bert's Hometown Grill & Pizzeria?
The restaurant specializes in pizza, barbecue, and hamburgers.
What is the price range at Bert's Hometown Grill & Pizzeria?
The price range at the restaurant is moderate, denoted as TWO.
Which nearby restaurants can I visit before or after dining at Bert's Hometown Grill & Pizzeria?
Nearby options include El Jimador Mexican Grill for Tex-Mex cuisine, Las Fuentes Mexican Restaurant offering Mexican and Spanish dishes, and Captain D's for seafood and fast food.
Are there any nearby retail or service stores close to Bert's Hometown Grill & Pizzeria?
Yes, nearby stores include Shoe Show for footwear, U.S. Cellular for mobile phone needs, and Dollar Tree for discount shopping.
Which local points of interest can I check out that are near Bert's Hometown Grill & Pizzeria?
You can visit Haven Hill Memorial Gardens, a notable landmark and historical site, or relax at Red Door coffee shop nearby.
How can I contact Bert's Hometown Grill & Pizzeria by phone?
You can reach Bert's Hometown Grill & Pizzeria by calling +1 423-442-2222.
Brand Certified Facts from Bert's Hometown Grill & Pizzeria
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Certified March 01, 2026Yext Knowledge Graph
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