Customers frequently praised the food as delicious, with specific mentions of pizza, ribs, and other menu items being outstanding.
Service
Many reviews highlighted the friendly and attentive service provided by the staff, contributing to a positive dining experience.
Atmosphere
The restaurant is noted for its welcoming, hometown feel, making it a comfortable place for families and groups.
Inconsistencies
Some customers reported issues with food temperature and order accuracy, indicating occasional lapses in quality control.
Value
While many found the prices reasonable for the quality of food, a few felt that certain charges were excessive, impacting their overall satisfaction.
CH
Carol Humphrey
Nov 17, 2025
5.0
We picked up an to go order that we ordered through the website. Ordering was easy, food was ready on time and everything was exactly what we ordered and delicious.
TL
Tracy Lay
Nov 15, 2025
5.0
Food was great service was ok.. love that they will give you a Togo cup
DH
David Haworth
Nov 7, 2025
1.0
Placed order via delivery service. Left specific instructions to include extra extra tartar sauce and malt vinegar. I received NEITHER. Also, ordered broccoli extra steamed and it was not. Way too tough to eat. Called manager and he could do nothing but admit he was wrong. Will never order from them again.
CA
Charlie Allmon
Nov 5, 2025
5.0
First time trying Bert's. The food and service was good. Definitely give it a try. I will be back when I am in the area.
EB
Eve Balows
Oct 31, 2025
5.0
Excellent Food!!Diane great and very personable ! They will go above and beyond to help with anything you need!!! Tommy and Eve from Ellijay, Ga
Frequently Asked Questions About Bert's Hometown Grill & Pizzeria
What are the regular business hours for Bert's Hometown Grill & Pizzeria?
Bert's Hometown Grill & Pizzeria is open every day from 11:00 AM to 9:00 PM.
Does Bert's Hometown Grill & Pizzeria offer delivery and in-store pickup services?
Yes, the restaurant provides both in-store pickup and delivery services for your convenience.
Where is Bert's Hometown Grill & Pizzeria located?
It is located at 902 Tellico St S, Madisonville, TN 37354, USA.
How can I view the menu or place an order online for Bert's Hometown Grill & Pizzeria?
You can view the menu and place orders online at https://bertshometowngrill.com/menu.
What types of cuisine are offered at Bert's Hometown Grill & Pizzeria?
The restaurant specializes in pizza, barbecue, and hamburgers.
What is the price range at Bert's Hometown Grill & Pizzeria?
The price range at the restaurant is moderate, denoted as TWO.
Which nearby restaurants can I visit before or after dining at Bert's Hometown Grill & Pizzeria?
Nearby options include El Jimador Mexican Grill for Tex-Mex cuisine, Las Fuentes Mexican Restaurant offering Mexican and Spanish dishes, and Captain D's for seafood and fast food.
Are there any nearby retail or service stores close to Bert's Hometown Grill & Pizzeria?
Yes, nearby stores include Shoe Show for footwear, U.S. Cellular for mobile phone needs, and Dollar Tree for discount shopping.
Which local points of interest can I check out that are near Bert's Hometown Grill & Pizzeria?
You can visit Haven Hill Memorial Gardens, a notable landmark and historical site, or relax at Red Door coffee shop nearby.
How can I contact Bert's Hometown Grill & Pizzeria by phone?
You can reach Bert's Hometown Grill & Pizzeria by calling +1 423-442-2222.