Business Details
About
Pizza Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Bert's Hometown Grill & Pizzeria
902 Tellico St S, Madisonville, TN
37354, United States
Hours
Reviews
4.5
1,879 reviews
5 stars
1,332
4 stars
353
3 stars
102
2 stars
30
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food as delicious, with standout items including pizza, steak, and burgers.
Service Experience
While many reviews highlighted friendly and attentive service, there were notable complaints about inconsistent service quality.
Takeout Efficiency
Most customers reported positive experiences with takeout orders, noting that food was ready on time and hot.
Atmosphere
The restaurant is described as having a friendly, hometown feel, although some noted that the building could use renovations.
- JKJamie KorsonJan 4, 20261.0I don't know if we just caught them on a bad night or what. A friend at work told me that it was a great place,but that was not my experience. First off when you walk in there is no place to really even stand and you feel stupid just standing in the middle of their dinner room while staff just walks around you and doesn't analogue you are even there. Once we make our way through the very tight walkways to get to a table because honestly this place is too small for all the tables they have. Very tight fit!! We had to wait 15 mins before our waiter even showed up to ask for our drink orders. We get our drinks and I get that things were busy but it was well over 30 mins before we got our food and we knew right off rip that it wasn't right. I asked for a medium well steak and I got a rare steak. Really rare steak and my husband's chicken parm was just not good. He took 2 bites. After 15 mins plus of waiting and trying to get our waiters attention my husband finally goes and chases him down and just gets out check. Needless to say we paid 60 bucks for 2 teas and a salad bar. I wanted to say something but my husband was ready to go and I thought best before he lost his temper. It was just all and all a horrible experience.
- DFDane FossJan 4, 20265.0I always enjoy dining at Bert's. This time I orded online and my wife picked up the order. It was all good as usual and easy to place an order.
- FWFran WalkerDec 31, 20255.0Picked up dinner to go; the steak was perfectly cooked and hot; the burger and fries were perfect. They were very busy so I was appreciative that they showed up to cook for me!!! Happy New Year!
- CSCrystal StokesDec 24, 20255.0I have loved berts for a few years now.! Me and my husband drive up to pigeon forge that way and one day we discovered it! Im so glad we did now everytime we go up to pigeon forge or im just craving pizza we get berts. I live in decatur but berts is worth the drive! Food is amazing people are so wonderful! Its always a great experience wether we are dining in or picking up! Please eat at this local business its worth it trust me! You wont be disappointed!❤️❤️🥰
- JRjennifer richardsDec 16, 20255.0I absolutely love this restaurant. The food is great especially the steak and pizza. The service is friendly, fast, and they keep your tea filled. The atmosphere is family friendly which I love to see the families and the staff treat you like family. 5 stars across the board because to me they go above and beyond to make you feel at home and welcome even when they are packed. And the salad is amazing and I don't exactly like salad so that is definitely 5 star points.
Frequently Asked Questions About Bert's Hometown Grill & Pizzeria
What are the regular business hours for Bert's Hometown Grill & Pizzeria?
Bert's Hometown Grill & Pizzeria is open every day from 11:00 AM to 9:00 PM.
Does Bert's Hometown Grill & Pizzeria offer delivery and in-store pickup services?
Yes, the restaurant provides both in-store pickup and delivery services for your convenience.
Where is Bert's Hometown Grill & Pizzeria located?
It is located at 902 Tellico St S, Madisonville, TN 37354, USA.
How can I view the menu or place an order online for Bert's Hometown Grill & Pizzeria?
You can view the menu and place orders online at https://bertshometowngrill.com/menu.
What types of cuisine are offered at Bert's Hometown Grill & Pizzeria?
The restaurant specializes in pizza, barbecue, and hamburgers.
What is the price range at Bert's Hometown Grill & Pizzeria?
The price range at the restaurant is moderate, denoted as TWO.
Which nearby restaurants can I visit before or after dining at Bert's Hometown Grill & Pizzeria?
Nearby options include El Jimador Mexican Grill for Tex-Mex cuisine, Las Fuentes Mexican Restaurant offering Mexican and Spanish dishes, and Captain D's for seafood and fast food.
Are there any nearby retail or service stores close to Bert's Hometown Grill & Pizzeria?
Yes, nearby stores include Shoe Show for footwear, U.S. Cellular for mobile phone needs, and Dollar Tree for discount shopping.
Which local points of interest can I check out that are near Bert's Hometown Grill & Pizzeria?
You can visit Haven Hill Memorial Gardens, a notable landmark and historical site, or relax at Red Door coffee shop nearby.
How can I contact Bert's Hometown Grill & Pizzeria by phone?
You can reach Bert's Hometown Grill & Pizzeria by calling +1 423-442-2222.