Wingstop

2.9
452 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Madison Gallatin Pike North. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
127 Gallatin Pike N, Madison, TN
37115, United States

Hours

Reviews

2.9
452 reviews
5 stars
153
4 stars
47
3 stars
41
2 stars
37
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, burnt, or undercooked items, as well as missing components from orders.

Cleanliness

Several customers noted that the restaurant was dirty and unkempt, contributing to a negative dining experience.

Customer Service

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and inadequate handling of customer complaints.
  • AA
    Ape Ape
    Dec 20, 2025
    1.0
    The experience was bogus. The wait was long which isn’t the problem….But is a problem when you are sitting and they don’t even let you know when your food is ready but yet, calling everyone else name. When I go BACK to the counter to check on my order whole time it WAS READY. And let’s not forget the ATTITUDE.
  • BD
    brooke douthit
    Dec 19, 2025
    2.0
    food is decent, store is so damn dirty.
  • JF
    Jadon Fuller
    Dec 16, 2025
    1.0
    Me and my girlfriend got take out for wingstop, and the wings we got were literally burnt to a crisp lol, stick to the one in Hendersonville.
  • BD
    Ben Davis
    Nov 17, 2025
    1.0
    We did not get all of the food we ordered on doordash. When calling the store to ask about this, I was out on hold for 10 minutes until no one picked up. I then tried to call the store several more times and none of my phone calls were picked up
  • MH
    Mr. &Mrs. Harris
    Oct 17, 2025
    3.0
    Food Too salty

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.