Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.3
638 reviews
5 stars
285
4 stars
69
3 stars
45
2 stars
54
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and unfriendly staff, particularly during late hours.
Food Quality
While some customers enjoyed the food, others found it inconsistent, with complaints about cold items and incorrect orders.
Cleanliness
Several reviews noted that the locations were clean, but there were also mentions of unsanitary conditions in some areas.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about friendly staff and enjoyable food experiences.
- NANick Asher4 days ago1.0I arrived to pick up a mobile order and was told to pull around. I was the only one in line. When I got there, the female employee insisted I wasn’t picking up an order and kept saying “no you’re not” I was very confused. Turns out my order was marked in-store pickup instead of drive-thru — an easy mistake that could have been solved in 10 seconds. Instead, they treated it like a huge problem, repeatedly told me I wasn’t there for my own order, and made the situation unnecessarily confrontational. After finally bringing my food out, the female employee gave me an extremely hostile stare that made the whole interaction uncomfortable and unprofessional. Mistakes happen. Being rude and aggressive about them shouldn’t. Whataburger, you guys need to do better.
- VOVictoria OdomJan 5, 20262.0Food was cold fries was cold. Went up the street to Office Depot turn around and came back. They did not want to make my food fresh. I paid for hot food. I expect hot food.
- GMGreg MooneyhanJan 2, 20265.0This has to be one of the cleanest Whataburger restaurants that I've been in. The burgers and fries were fresh and hot as usual. The onion rings were okay but the grease was in need of changing. In fact, the manager asked me how everything was and I mentioned the grease and he said he just had the staff change it. Well worth going off the interstate a couple of miles for my old favorite! Whataburger has been in my life since I was a small child.
- HCHope CashDec 29, 20252.0Food is okay. Not really sure what the hype is for this place. We had an issue with our order where they entered the wrong stuff and then wanted to blame us. Staff seemed very disinterested in being there and not really all that friendly. Also found it very strange to need permission to use the restrooms. Overall not impressed.
- AIangelo iezziDec 20, 20253.0I just don't understand the reason for it's popularity. The food is never good. (Fries are!!) Service was fine. Bathroom was clean. But the food. In/out burger, sonic have same type food and I find it more appealing .
Frequently Asked Questions About Whataburger
Where is Whataburger located?
Whataburger is located at 1715 Gallatin Pike N, Madison, TN 37115, USA.
What are the hours of operation for Whataburger?
Whataburger is open 24 hours a day, 7 days a week, although holiday hours might differ.
What type of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts.
Does Whataburger offer vegetarian options?
Yes, Whataburger serves vegetarian options.
Is Whataburger wheelchair accessible?
Yes, Whataburger has a wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger have a children's menu and high chairs?
Yes, Whataburger offers a children's menu and has high chairs available.
Can I order Whataburger food online for takeout?
Yes, you can order your favorite Whataburger items online for takeout via their official menu website.
Are dogs allowed inside or outside Whataburger?
Dogs are not allowed inside Whataburger, but they are allowed outside.
What nearby places can I visit before or after dining at Whataburger?
You can visit Dutch Bros Coffee for a drink, Olive Garden for Italian dining, or Books-A-Million for shopping nearby.
Where can I find convenient services near Whataburger?
Near Whataburger, you can find the UPS Access Point for deliveries, Walgreens pharmacy for medical needs, and Valvoline Instant Oil Change for vehicle service.
Are there healthcare facilities near Whataburger in Madison, TN?
Yes, nearby healthcare facilities include Concentra Urgent Care and Saint Thomas Outpatient Rehabilitation for medical and therapy services.