Whataburger

3.3
609 reviews
Whataburger Pole Sign
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Business Details

1715 Gallatin Pike N, Madison, TN
37115, United States
(615) 724-9487
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
1715 Gallatin Pike N, Madison, TN
37115, United States

Hours

Reviews

3.3
609 reviews
5 stars
275
4 stars
64
3 stars
43
2 stars
45
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, especially during busy hours, with some waiting over 20 minutes for their orders.

Food Quality

While some customers praised the freshness and taste of the food, others noted issues with temperature and incorrect orders.

Staff Attitude

Customer experiences with staff varied, with some highlighting friendly and helpful service, while others reported rudeness and lack of attentiveness.

Cleanliness

Several reviews mentioned the cleanliness of the restaurant, with some noting it as one of the cleanest locations they had visited.

Accessibility Issues

Customers expressed frustration over restroom access policies, requiring a purchase to use facilities, and issues with drive-thru lane management.
  • CP
    Candice Pickens
    Nov 14, 2025
    5.0
    My 1st time going there and the food was awesome!!!!
  • BF
    Billie Fowler
    Nov 14, 2025
    3.0
    When door dash delivered my order, i had 3 drinks 2 burgers 2 frys was charged for 3 burgers 3 frys, did not get a refund for the missing food. Not sure why I had 3 of everything when it was sapose to be only 2 of everything.
  • AR
    Andrej Rosolak
    Nov 1, 2025
    5.0
    It was late and this was the only place open. It saved the night cause we were extra hungry. Food was fresh too.
  • VM
    Vanessa M
    Oct 26, 2025
    1.0
    Service not great at late hours. I understand you’re just as tired as I am at 3am but that’s no reason to be snippy. If you can’t hear me through the intercom then tell me to order at the window instead of getting exasperated with our group order. And then still didn’t receive our items correctly so we had to go through the drive thru again. Whataburger should’ve just stayed in Texas to uphold its reputation
  • TG
    That_ Guy_Chet_
    Oct 25, 2025
    3.0
    Ordered at the kiosk inside. 5 orders. Took 20 minutes. Fries were fresh and hot. Burgers must have been made in advance because they were too cool to even melt the cheese. Love the promotional cups and the location is clean. WHATABURGER, be advised, In-N-Out is on the way. You'd better step up and get back to the Whataburger standards of 10 years ago or you won't survive.
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Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 1715 Gallatin Pike N, Madison, TN 37115, USA.

What are the hours of operation for Whataburger?

Whataburger is open 24 hours a day, 7 days a week, although holiday hours might differ.