Subway

3.7
373 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Madison Subway® Restaurant at 414 Gallatin Pike South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
414 Gallatin Pike South, Madison, TN
37115, United States

Hours

Reviews

3.7
373 reviews
5 stars
173
4 stars
70
3 stars
42
2 stars
23
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Several customers reported issues with food quality, including old ingredients, messy sandwiches, and problems with drink machines.

Cleanliness

While some customers noted cleanliness, others raised concerns about unsanitary conditions and clutter in the store.

Order Issues

Many customers experienced problems with their orders, including incorrect items, missing items, and issues with online ordering.

Staff Attitude

A recurring theme was the negative attitude of staff, with many customers feeling unwelcome or treated poorly.
  • MR
    Marce Reyes
    Nov 3, 2025
    5.0
    Good costumer service! Food is good 👍
  • FR
    Frank Rillotta
    Jul 23, 2025
    1.0
    Customer service is absolutely the worst. Waited 10 minutes, while the store was completely empty and wasnt even acknowledged. Will never go back
  • TC
    Todneisha Cain
    Jun 9, 2025
    1.0
    Hire people that actually want to work. Hispanic lady 2:00pm on june 9th was rude towards me and my mom as my mom asked “ ok although my daughter doesn’t want cheese on hers” i would like cheese on mine and the lady literally nodded her head as “no” We could have easily left by the red flags she was giving us like for example I asked her I would like multiple veggies as she was only adding less being rude … but instead i still bought me and my mom food…. My mom said maybe she doesn’t want to be there. Well that’s just an excuse. I DONT recommend anyone coming to this location as I’ll never be back!!! & also the footlong wasn’t so great!!!
  • TS
    Trenton Slaven
    Jun 3, 2025
    1.0
    Horrible service every single one of their sodas on their machine was flat and I asked if I could just get a bottle instead the bottles are actually cheaper and I was scolded for asking horrible service horrible workers there's about 10 other subways you can choose from

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 414 Gallatin Pike South in Madison, TN 37115.

What are the opening hours of the Subway at 414 Gallatin Pike South?

The Subway is open from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 8:00 PM on Sundays.