Sonic Drive-In

3.8
980 reviews
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Business Details

1565 North Gallatin Pike, Madison, TN
37115, United States
(615) 865-7762
http://www.sonicdrivein.com/locations/us/tn/madison/1565-north-gallatin-pike/store-2564
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Madison, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1565 North Gallatin Pike for the ultimate SONIC experience!

Location

Sonic Drive-In
1565 North Gallatin Pike, Madison, TN
37115, United States

Hours

Reviews

3.8
980 reviews
5 stars
435
4 stars
229
3 stars
149
2 stars
61
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor communication.

Food Quality

Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.

Service Speed

Many reviews mention slow service, with long wait times for orders and issues with order accuracy.

Pricing

Customers find some menu items overpriced, particularly drinks and milkshakes, while others feel the prices are reasonable.

Location Issues

Several reviews highlight problems with the physical location, including poor pavement conditions and operational issues.
  • KP
    Kayla Peeler
    Dec 19, 2025
    1.0
    Gave me complete wrong food and rang up wrong so i cant even do nothing about it 1 star for me
  • MM
    MsMinaTaurusBH
    Dec 16, 2025
    4.0
    👍🏼
  • BD
    Brandie Daniel
    Dec 14, 2025
    1.0
    Me and my husband ordered the number 14 breakfast burrito meal our egg was burnt big time the tots were cold we took one bite and left the bag of food by the stall tried to call them no answer if you have ever had eggs if they are burnt it a wrap the whole things is nasty !!!! Won’t ever eat here again and will be calling corporate Monday morning
  • PL
    Prosper Learning
    Dec 6, 2025
    2.0
    Horrible customer service
  • TH
    Tammy Hawkins
    Nov 25, 2025
    5.0
    The food was great. It was hot and prepared nicely.
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