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Sonic Drive-In

3.8
(983 reviews)
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Business Details

1565 North Gallatin Pike, Madison, TN
37115, United States
(615) 865-7762
http://www.sonicdrivein.com/locations/us/tn/madison/1565-north-gallatin-pike/store-2564
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Madison, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1565 North Gallatin Pike for the ultimate SONIC experience!

Location

Sonic Drive-In
1565 North Gallatin Pike, Madison, TN
37115, United States

Hours

Reviews

3.8
983 reviews
5 stars
436
4 stars
230
3 stars
149
2 stars
61
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others are reported as rude and unprofessional.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like cold items, incorrect orders, and poorly prepared meals.

Service Speed

Many reviews mention slow service, with long wait times for orders and delays in receiving food.

Cleanliness and Maintenance

Several comments highlight the need for repairs in the parking area and overall cleanliness, suggesting a lack of attention to the physical environment.
  • PD
    Political Darkside
    Feb 17, 2026
    4.0
    It's okay it's an okay place to eat. It's not the best Sonic. But it is a good place to eat
  • SD
    Sarah Davis
    Feb 12, 2026
    1.0
    This location is not very good.
  • KP
    Kayla Peeler
    Dec 19, 2025
    1.0
    Gave me complete wrong food and rang up wrong so i cant even do nothing about it 1 star for me
  • MM
    MsMinaTaurus
    Dec 16, 2025
    4.0
    👍🏼
  • BD
    Brandie Daniel
    Dec 14, 2025
    1.0
    Me and my husband ordered the number 14 breakfast burrito meal our egg was burnt big time the tots were cold we took one bite and left the bag of food by the stall tried to call them no answer if you have ever had eggs if they are burnt it a wrap the whole things is nasty !!!! Won’t ever eat here again and will be calling corporate Monday morning
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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