Panera Bread

4.0
825 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1799 Gallatin Pike North, Madison, TN
37115, United States

Hours

Reviews

4.0
825 reviews
5 stars
448
4 stars
142
3 stars
98
2 stars
46
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with specific praise for items like the tomato soup, grilled cheese, and breakfast soufflés, though there were complaints about stale pastries and inconsistent quality.

Service Issues

Many reviews highlighted poor customer service, including rude staff interactions and slow service, with some customers feeling ignored or dismissed.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms, which detracted from their overall experience.

Staff Friendliness

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unengaged, leading to mixed experiences.

Pricing Concerns

Several customers felt that the prices were high for the portion sizes and quality of food received, leading to dissatisfaction.
  • SM
    Stephanie Merrimon
    Oct 14, 2025
    5.0
    Ordered a Tomato Soup and Grilled Cheese Sandwich and a Kitchen Sink Cookie .. everything was delicious Service was fast and awesome. Cozy and quiet that night Definitely would recommend Price wise ,it was good
  • JS
    Jo S.R
    Sep 22, 2025
    5.0
    Muy bueno la comida es deliciosa y buena gente
  • JG
    Jesusvalerio gonzalez
    Sep 22, 2025
    5.0
    Buena
  • AH
    andrew henderson
    Sep 17, 2025
    2.0
    Stale pastries(hard, dried out,even saw a spot of green mould on one)....generally , always mediocre , over priced food...nice folks that work, it's not their fault, it's corporate, bad policies, they don't get it.....at all ....
  • JS
    Jurgen Strauss
    Aug 31, 2025
    2.0
    As usual, the drinks are great. That’s why I have a sip club membership! Unfortunately, the staff member I interacted with was very rude. She had AirPods in and ignored me. When she finally asked if she could help and I said “yes please” she rolled her eyes at me, and then snapped at me when I went to give her my phone number. I got another eyeroll when I said “thank you!” Guess I’ll stick to patroning the Gallatin location!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Madison accept reservations?

No, Panera Bread in Madison does not accept reservations.

What are the operating hours for Panera Bread Madison?

Panera Bread Madison is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.