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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, with specific praise for items like the tomato soup, grilled cheese, and breakfast soufflés, though there were complaints about stale pastries and inconsistent quality.
Service Issues
Many reviews highlighted poor customer service, including rude staff interactions and slow service, with some customers feeling ignored or dismissed.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms, which detracted from their overall experience.
Staff Friendliness
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unengaged, leading to mixed experiences.
Pricing Concerns
Several customers felt that the prices were high for the portion sizes and quality of food received, leading to dissatisfaction.
SM
Stephanie Merrimon
Oct 14, 2025
5.0
Ordered a Tomato Soup and Grilled Cheese Sandwich and a Kitchen Sink Cookie .. everything was delicious
Service was fast and awesome.
Cozy and quiet that night
Definitely would recommend
Price wise ,it was good
JS
Jo S.R
Sep 22, 2025
5.0
Muy bueno la comida es deliciosa y buena gente
JG
Jesusvalerio gonzalez
Sep 22, 2025
5.0
Buena
AH
andrew henderson
Sep 17, 2025
2.0
Stale pastries(hard, dried out,even saw a spot of green mould on one)....generally , always mediocre , over priced food...nice folks that work, it's not their fault, it's corporate, bad policies, they don't get it.....at all ....
JS
Jurgen Strauss
Aug 31, 2025
2.0
As usual, the drinks are great. That’s why I have a sip club membership! Unfortunately, the staff member I interacted with was very rude. She had AirPods in and ignored me. When she finally
asked if she could help and I said “yes please” she rolled her eyes at me, and then snapped at me when I went to give her my phone number. I got another eyeroll when I said “thank you!” Guess I’ll stick to patroning the Gallatin location!!
No, Panera Bread in Madison does not accept reservations.
What are the operating hours for Panera Bread Madison?
Panera Bread Madison is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
What meals does Panera Bread Madison serve?
They serve breakfast, lunch, brunch, and dinner.
Can I order food online for pick-up or delivery at Panera Bread Madison?
Yes, you can order online for rapid pick-up or delivery through their website or app.
Does Panera Bread Madison offer catering services?
Yes, catering services are available at Panera Bread Madison.
What payment methods are accepted at Panera Bread Madison?
Panera Bread Madison accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service at Panera Bread Madison?
No, Panera Bread Madison does not have a drive-thru service.
Which nearby places can I visit before or after dining at Panera Bread Madison?
Nearby places include Nail First Unlimited (a beauty salon), China Cottage (Chinese restaurant), and CVS pharmacy, all within close proximity for convenience before or after your visit.
Where can I find additional shopping options near Panera Bread Madison?
You can visit nearby stores such as Five Below (discount and arts & crafts store), Elliott's Boots of Madison (shoe and clothing store), and Burlington (clothing and department store).
Are there entertainment or nightlife spots near Panera Bread Madison?
Yes, nearby entertainment options include Brewsters Bar & Grille, Bongos Night Club, and The Clubhouse bar.