Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Madison on Gallatin Pike North in front of Office Depot.
Many customers praised the attentive and friendly service, particularly highlighting specific staff members like Destiny and Jayden for their exceptional service.
Food Quality
While many reviews mentioned delicious food, there were also complaints about inconsistent food quality, including overcooked steaks and salty dishes.
Atmosphere
The restaurant's atmosphere was generally described as pleasant, though some customers noted issues like poor air conditioning and cleanliness in certain areas.
Staffing Issues
Several reviews pointed out understaffing during busy times, leading to delays in service and food delivery.
Customer Experience
Overall, customers expressed a mix of satisfaction and disappointment, with some having outstanding experiences while others faced significant service and food quality issues.
LD
Lily Dickinson
1 day ago
5.0
Jackson and manager Sharon were amazing! This place is always the best.
DD
Durchlochert
Feb 25, 2026
4.0
The food was good but took a little bit to get to the table, server was inattentive, empty cups for quite a while.(Wasn't busy)
TT
TC
Feb 21, 2026
3.0
We both ordered the Rockhampton Ribeyes and both were incredibly tough pieces of meat that really lacked much flavor. I ate my salad a baked potato and my wife ate her potato and asparagus. Really disappointed.
PH
Pam Holbert
Feb 14, 2026
1.0
The smell was awful when I went in yesterday the smell hit you when u walk in the door it's smell like a funky nesty toilet it shouldn't had smell like that but the server was good and I had to take me food to go but other than that everything was okay
JL
Jenks Laura
Feb 11, 2026
5.0
ORDERED DELIVERY...OMG!!! THE TOOWOOMBA SALMON, WITH RICE AND GRILLED ASPARAGUS WAS SOOOO GOOD!! THANK YOU OUTBACK/KITCHEN. I WILL BE ORDERING THIS AGAIN. YOU ROCK!!!♥️
THANK YOU REBECCA!!!♥️
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular dining hours for Outback Steakhouse in Madison, TN?
Outback Steakhouse in Madison is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer a happy hour? If so, when is it?
Yes, Outback Steakhouse offers happy hour daily from 4:00 PM to 6:00 PM.
Can I order Outback Steakhouse food for delivery or pickup?
Yes, you can order for in-store pickup, curbside pickup, and delivery including same-day and no-contact delivery.
Are there gluten-free menu options available at Outback Steakhouse?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view them online at their gluten-free menu page.
Does Outback Steakhouse accept credit cards and mobile payment options?
Yes, they accept American Express, Mastercard, Visa, Android Pay, Apple Pay, and also accept cash.
What is the dress code at Outback Steakhouse in Madison?
The attire is casual, making it a comfortable place for casual dining.
Is Outback Steakhouse family-friendly and accessible for individuals with disabilities?
Yes, the restaurant welcomes families and has wheelchair-accessible entrances, seating, restrooms, and braille menus.
Where is Outback Steakhouse located in relation to nearby landmarks?
Outback Steakhouse is located on 1560 Gallatin Pike North in Madison in front of Office Depot.
What are some nearby places I can visit before or after dining at Outback Steakhouse?
Nearby you can visit El Pulgarcito Salvadorian Cuisine for authentic Latin flavors, Madison Square Shopping Center for shopping, or Monkey Joe's Madison TN at Rivergate for family entertainment and arcade games.
Is there a place nearby where I can get dental services if I am visiting Outback Steakhouse?
Yes, Rivergate Village Dental is located nearby and offers dental and medical services.
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