Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Madison on Gallatin Pike North in front of Office Depot.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
2,194 reviews
5 stars
1,341
4 stars
426
3 stars
175
2 stars
112
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised exceptional servers like Destiny and Angela, others reported rude or inattentive staff.
Food Quality
Food quality varied significantly; some customers enjoyed their meals, while others complained about undercooked or poorly prepared dishes.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some noting cleanliness and pleasant experiences, while others mentioned discomfort due to temperature issues.
Customer Experience
Several customers highlighted positive interactions with staff, particularly during special occasions, but others expressed frustration with long wait times and poor service.
Management Response
Management was noted for being attentive and responsive in some cases, but there were also reports of inadequate handling of service issues.
- SCShannon CluckNov 12, 20255.0Our night out for dinner did not disappoint! The entire staff was pleasant and we overheard them talking about the owner, Nina. They only said great things about her. Nina was, in fact, our server only due to how busy the restaurant was at dinner time. She was kind, funny, and a great conversationalist. Good was plentiful and delicious! We will definitely be visiting this location on a regular basis.
- TBTreny BillerNov 12, 20255.0I went there on Veterans Day to redeem my very much appreciated free meal (USMC Veteran). The restaurant was packed. Truly. There were many people waiting for a table so I sat at the bar. I noticed that there were many guests wearing their military branches. The bartender, Jackson, was solo behind a full bar. However, he handled it like a pro and gave it his all. He was serving beverages, running food, taking orders, and more. Given the fact that he lacked anyone to help him he did an outstanding job. The downside is that the restaurant was severely understaffed. Also, most of the beer kegs were empty. No fault of Jackson's. And this may seem minor, but the free dessert list was down to only a small, ice-cold brownie. My advice? Promote Jackson! Also, please be better prepared to staff an evening with enough staff to serve those that served.
- MGMartie GlennNov 11, 20254.0Wonderful Veterans lunch. Steak was perfectly cooked the way I like it. My son said his burger was fantastic. The waitress was kind, attentive, and in top of it. TY for the great service on this special day for we veterans!!
- SKSusan KeelNov 4, 20255.0My niece took me for lunch before shopping, I had the 3 course meal for $14.99 Soup, entree, and dessert, it was so much food, I had enough for later and it was so good, my niece had Alice something Chicken, can't remember the other part of the name, but she said it was her favorite, our server was exceptional, wish I could remember her name, sassy red head. Anyway thanks for a wonderful meal, and service
- ECEmilio Gonzalez CastilloNov 1, 20251.0We were 14 Hispanic people and the place was empty, they didn't want to attend us and they told us that we had to wait 1 hour, I don't think that's how they treat customers, very bad service.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular dining hours for Outback Steakhouse in Madison, TN?
Outback Steakhouse in Madison is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer a happy hour? If so, when is it?
Yes, Outback Steakhouse offers happy hour daily from 4:00 PM to 6:00 PM.
Can I order Outback Steakhouse food for delivery or pickup?
Yes, you can order for in-store pickup, curbside pickup, and delivery including same-day and no-contact delivery.
Are there gluten-free menu options available at Outback Steakhouse?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view them online at their gluten-free menu page.
Does Outback Steakhouse accept credit cards and mobile payment options?
Yes, they accept American Express, Mastercard, Visa, Android Pay, Apple Pay, and also accept cash.
What is the dress code at Outback Steakhouse in Madison?
The attire is casual, making it a comfortable place for casual dining.
Is Outback Steakhouse family-friendly and accessible for individuals with disabilities?
Yes, the restaurant welcomes families and has wheelchair-accessible entrances, seating, restrooms, and braille menus.
Where is Outback Steakhouse located in relation to nearby landmarks?
Outback Steakhouse is located on 1560 Gallatin Pike North in Madison in front of Office Depot.
What are some nearby places I can visit before or after dining at Outback Steakhouse?
Nearby you can visit El Pulgarcito Salvadorian Cuisine for authentic Latin flavors, Madison Square Shopping Center for shopping, or Monkey Joe's Madison TN at Rivergate for family entertainment and arcade games.
Is there a place nearby where I can get dental services if I am visiting Outback Steakhouse?
Yes, Rivergate Village Dental is located nearby and offers dental and medical services.