Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,322 reviews
5 stars
804
4 stars
417
3 stars
390
2 stars
186
1 star
525
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and management, long wait times, and issues with order accuracy.
Food Quality
Mixed feedback on food quality; some customers praised fresh food while others reported stale or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including locked restrooms and overall cleanliness issues within the establishment.
Operational Hours
Customers expressed frustration over misleading information regarding 24-hour service, with reports of the location being closed during advertised hours.
- KOKronos Omni4 days ago1.0Yet another place that thinks it's their job to tackle the homeless issue by trying to pretend it doesn't exist. Bathrooms are closed until 8am, too.
- SJS JJan 5, 20261.0Literally go somewhere else. Just got food here from the app and couldn't pick it up thru drive thru for some reason, I come in to use the restroom and wash my hands - NO SOAP. Unacceptable in a restaurant. Picked up order and grabbing my drink - NO ICE. Open my food and it looks like a piece of rat poop on the wrapper. Immediately threw my food away. And to top it off, every single employee was rude. Go somewhere else!!
- AWA WellsDec 29, 20254.0This is my local restaurant so I know the staff they're great and nice
- CBCathy BoydDec 27, 20255.0Was hungry and their service is on point and quick
- UDUnknown DragonDec 22, 20251.0I feel like I got poison I need a refund never go to McDonald's you get sick
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Gallatin Rd S in Madison, TN?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.
Can I use the drive-thru at any time of the day at this McDonald's?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's offer for customer convenience?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include Arby's, Pizza Hut, and Tacos y Mariscos Lindo Mexico.
What can I find near McDonald's if I need automotive services?
Nearby automotive services include Mr. Transmission, Ricci's Auto Repair, Dale Jr's Auto Repair, and Jiffy Lube.
Are there local options for grocery and shopping close to this McDonald's?
Yes, nearby options include Madison International Market for groceries, Aaron's for appliances and electronics, and Se'maj Beauty Studio for shopping and beauty needs.