Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,313 reviews
5 stars
803
4 stars
416
3 stars
389
2 stars
186
1 star
519
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff and unprofessional behavior from management.
Food Quality
Several customers reported issues with food quality, including stale or improperly prepared items, while a few praised the freshness of their meals.
Restroom Access
Many customers expressed frustration over locked restrooms and the refusal of staff to grant access, leading to negative experiences.
Order Accuracy
A significant number of reviews mentioned incorrect orders and issues with drive-thru service, indicating a lack of attention to detail.
Cleanliness
Multiple reviews criticized the cleanliness of the establishment, describing it as filthy and unsanitary.
- JRJuan Rodríguez2 days ago5.0Muy buen servicio y muy excelente comida
- KRKia RNov 16, 20251.0Pésimo servicio una señora que se llama candelaria nos trató feo y nos dijo PERROS.
- PRPaul RollingOct 30, 20251.0Restrooms was shut down men I ask if my daughter could use the women’s he gets smart n said I can’t use it nor her I said my daughter not me he’s rude every time I come in the white cashier man with glasses
- CCCindyOct 25, 20251.0No lo recomiendo el personal y la manager son muy rudos y no devuelven dinero sabiendo que la orden estaba mal
- JRJames RobertsOct 18, 20251.0Customer service was very poor this morning between 5 to 5:45 AM. I came in twice for Uber eat and they did not serve me my order so I had to leave twice within the first hour of my job
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Gallatin Rd S in Madison, TN?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.
Can I use the drive-thru at any time of the day at this McDonald's?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's offer for customer convenience?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include Arby's, Pizza Hut, and Tacos y Mariscos Lindo Mexico.
What can I find near McDonald's if I need automotive services?
Nearby automotive services include Mr. Transmission, Ricci's Auto Repair, Dale Jr's Auto Repair, and Jiffy Lube.
Are there local options for grocery and shopping close to this McDonald's?
Yes, nearby options include Madison International Market for groceries, Aaron's for appliances and electronics, and Se'maj Beauty Studio for shopping and beauty needs.