Brand Certified
Chipotle Mexican Grill
2.5(703 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1806 Gallatin Pike N, Madison, TN
37115, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(615) 732-0012
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/madison/1806-gallatin-pike-n?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3583
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Rivergate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.5
703 reviews
5 stars
159
4 stars
74
3 stars
49
2 stars
69
1 star
352
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Food Quality
Customers reported issues with food quality, including cold meals, poorly prepared ingredients, and unsatisfactory portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and improper food handling practices.
Management Issues
The management style was criticized for being overly controlling and disrespectful towards both employees and customers, contributing to a toxic atmosphere.
- RWRonny WilsonFeb 25, 20261.0This place is horrible! I use to like Chipotle but the people here were super rude. The tall blonde, I’m assuming is the manager, was very rude while we were checking out, like we were a bother by being there. Then an employee with zero people skills got mad at me cause I put the Tabasco back in the wrong spot. I only did so cause she was in the way restocking something I guess. Atleast I brought it back.. lol. No more Chipotle for me, Dos Bros from now on 👍🏻
- JDJaniah DavisFeb 24, 20261.0The night crew is absolutely horrible. They are so eager to get off work that it’s like if you don’t want to be there why come in. It’s so unprofessional they so worried about taking a smoke break and having a break versus fixing people’s food the correct And then get an attitude because they made your food sloppy or didn’t give you the right portion. They honestly need to fire this whole night crew and restart over.
- SCShayla ConleyFeb 23, 20261.0How do you all not have chips and queso, for a whole week or two! To comfortable not doing and having things needed to service people.
- DHDakota HarrisFeb 15, 20261.0Every time I go into this chipotle everyone is super rude catching an attitude and rolling their eyes because I want to place an order. Passive aggressive every time I tell them what I want. I only went inside because the app wasn’t working.
- EMEthan MccoyFeb 5, 20261.0Manager throws your food around tell her little red sauce she does extra and I asked for discount due to it being too spicy cause I asked for little red sauce and she throws my food in the trash and tells me to get out she needs to be fired immediately
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Rivergate located?
Chipotle Mexican Grill Rivergate is located at 1806 Gallatin Pike N, Madison, TN 37115, US.
What are the operating hours of Chipotle Mexican Grill Rivergate?
Chipotle Mexican Grill Rivergate is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Rivergate offer online ordering?
Yes, you can order online through the Chipotle website or their app for quick service.
What type of food does Chipotle Mexican Grill Rivergate serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle ensure food quality and sustainability?
Chipotle uses only 53 real ingredients and sources from farms that follow humane and sustainable practices as part of their 'Food with Integrity' principles.
Is Chipotle Mexican Grill Rivergate LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
Which nearby restaurants can I visit in the Rivergate area?
Near Chipotle, you can visit El Chico Cafe, Petro's Chili & Chips, or the Food Court at RiverGate Mall for more dining options.
Are there convenient places nearby to fuel up or shop?
RaceTrac gas station and Toys"R"Us toy store are nearby for your fueling and shopping needs.
What beauty and wellness services are available near Chipotle Rivergate?
For beauty and spa services, you can visit Locsnbeauty or Elite Nails & Spa close to the restaurant.
Can I combine a visit to Chipotle with other nearby shopping or professional services?
Yes, besides dining at Chipotle, you can shop at True Fashion or visit Kings and Queens Barber and Salon nearby for personal care.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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