McDonald's

Reviews

• MB

  Mike Boudreau

  Nov 12, 2025
  1.0
  I have never called in or emailed a customer. complaint until now. This specific restaurant has had some serious problems with service & other issues. I went through drive thru and the male said the frappaccino machine was not working for to it not being cleaned. He asked for my code. He was very short with me. I placed my order, but he took it down wrong. I said it was wrong and he said don't worry about it just come to the 1st window. When I got to the window the female gave me a bag with my order. Of course the order was wrong again, like it is every single time I go. The bisquits were not even wrapped in paper as they should be. The jelly was missing as well. I handed it back and said this is wrong, please fix it. The female manager removed my bisquits with no gloves on and wrapped the them up and gave me back the bag. It is as if nobody cares about their jobs anymore in fast food. SAD!!! That's not sanitary by any means. 2ndly, why would the Frappuccino machine need cleaned the 1st thing in the morning when everyone heading to work usually orders coffee? Every time I go to this McDonald's, because it's the closest to my home/work, something is wrong with my order. Everyone has bad days, I get that, but this is EVERY SINGLE TIME I GO HERE. Something has got to be done. I'm not the only one that complains about this particular McDonald's. Do better! Hire better! And folks want $18 dollars an hour to work fast food. The prices are so freaking high anymore, and the food is not even worth that much, let alone the crappy service you get.
• KS

  Krissie Swan

  Nov 8, 2025
  1.0
  To whom it may concern, Good morning. I have never called into or emailed a customer complaint until now. This specific restaurant has had some serious problems with customer service as well as many other issues. This morning, as I got to the speaker in the drive through, the young man answered asking if I had a code to use. I said yes. Before I could even start my order, I was told that the Frappuccino machine was not working due to it having to be cleaned. This was one of the things I wanted to order. In fact, every time I go to this particular establishment their machine is ALWAYS down due to cleaning. People get up early in the morning to go to work and would like a coffee/Frappuccino so one would think that this certain machine would be cleaned the night before as the store was closing. Maybe that makes too much sense, I don't know. Secondly, I ordered 2 biscuits and some strawberry jelly at the drive thru. The person at the speaker taking my order was very much not with the program of taking orders correctly, not to mention he had no personality. After taking my order, things on the screen were not right. He said he would fix them internally and to go ahead and pull to the next window. When I arrived at said window, I was handed a bag of what should have been my meal. I always check in my bag to be sure that everything is correct. IT'S NEVER CORRECT, NEVER!!! I was missing the jelly like always, and not to mention when I opened my bag, my biscuits were not even wrapped. Like whom the heck does not care enough about their job to not wrap the food correctly and as it should be??? This was upsetting to say the least. I handed the bag back to the person at the window and watched her give it to two other people, one being the manager. They both proceeded to take my biscuit out of the bag without any gloves on and wrap it with the paper like it should have been in the 1st place. I don't care who you are, but this would upset anyone that is ordering food from anywhere, including YOU! Everyone has bad days, and I understand that, but this is where I draw the line. In this day and world, everyone is complaining about not getting paid enough at their jobs, especially fast-food workers. Most of which probably get paid way more than they should be getting paid. If you can't take pride in your work, then maybe you should just stay home and play video games in your momma's basement. The first time something like this happened, I chalked it up to the people working were just having an off day. Sadly, I would soon find out that this is not the case. This particular McDonald's is the closest one to my workplace, so it makes sense that if I wanted to get a quick coffee or meal on my way to work, I would go to this one and not go to another one that would be miles away. DO BETTER! This has become the norm nowadays. The amount of money you charge for anything on the menu is so much more now, but the quality of service is SO MUCH LESS. WHY??? I would like for someone to get back to me. An email has also been sent
• GP

  Gary pendleton

  Oct 30, 2025
  1.0
  Taking the plunge giving up on the mcfake food the coffee tastes like burnt moter oil biscuit like a rock with a rubber band mussy egg and half a slice of cheese. Sick of the over priced mcfake
• AC

  angry chicken

  Oct 30, 2025
  1.0
  WORST service. The manager the same young girl past few months once insulted me the door dasher because I was "watching what she was doing" She had a problem I was watching and making sure it was right because THEY MESSED UP SEVERAL TIMES and on top of that the orders are always around 12 minutes later than what it's supposed to be so if you're dashing you're gonna be screwed. This place is the kind of place and I've seen it every single time every single day were I see about on average eight different customers walk in look and then walk right back out or the ones that are still in line or just angry because they've been in line for so darn long and if you listen to the workers the atmosphere is god-awful I feel sorry for the people that work there simply don't come here just don't like save your money
• JJ

  J J

  Oct 8, 2025
  1.0
  Ordered gravy biscuit gravy, barely lukewarm, no utensils. Stupidest setup for the drive through windows I've ever seen

Frequently Asked Questions About McDonald's