McDonald's

Reviews

• AB

  Alan Batt

  Feb 12, 2026
  4.0
  Just a normal drive thru transaction.
• JD

  jonathan decker

  Feb 6, 2026
  1.0
  I went to this location today and had a terrible experience. I am typically not the “Karen” type to complain and leave bad reviews but the service was so bad that I have to leave this review. I came in during a not-so busy time it was around 1:50 pm. I ordered at kiosk and sat at the table 20 minutes had gone by and my order had not been called out. Meanwhile about 5-6 people had came in after me, ordered and then got their food and left. I finally walked up to the counter and asked about the status of my order and what looked to be a supervisor or manager was there and told me that they were working on it so I go sit back down. Another 10 minutes goes by and 2 more people come in and order and get their food and leave. So I go back once again and ask where my order is, since we are going on 30 minutes it’s past 2:20 pm. I had a very simple order, it was a double quarter pounder meal with large combo with no customization to it just as it is. A kid walks up and asks me what I ordered I told him he goes in the back and gets in. I told him I’d been waiting for 30 minutes at that point and watched more than a half dozen people walk in order and leave and he hands me my food doesn’t say a word. No apology, nothing acted like he didn’t care. No apology from the manager. This is unacceptable. They were not super busy no excuse for this. I will not be coming back to this location again.
• FD

  Free Dom

  Feb 4, 2026
  2.0
  You never know when they will be open/ 5am, 5:30am, 6am. Best to go to Alcoa or Maryville
• KC

  Kelli Cartwright

  Jan 22, 2026
  3.0
  Their hours are wrong they don't open until 6:00 during the winter I contacted a corporate and they were supposed to have fixed it already and it's still not fixed not in the store nor online so it's still states that they are supposed to open at 5:00 and they do not open until 6:00 so if you are wanting to go here you are going to have to wait till 6:00 a.m. for them to open
• BC

  Brett Cox

  Jan 16, 2026
  1.0
  Just left this establishment, overheard a bunch of teens (employees) have a great time having a loud conversation asking a female employee if she would like to have a dump taken on her chest. Then continued to joke around and absolutely ignore an individual needing service. I received my food and I’d say it was a major inconvenience for them to wrap my food bc I got a bag of dumped fries and burgers sitting at the bottom with wrappers thrown on top. So needless to say I will not be returning. Let’s not forget to mention the lack of hygiene in the workplace I witnessed several people handle various things and play with their hair and not wash their hands l.

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