Customers frequently reported long wait times in both the drive-thru and dining area, with many expressing frustration over slow service.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and overall poor food quality.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Cleanliness
Many reviews highlighted issues with cleanliness in the dining area and bathrooms, contributing to a negative dining experience.
IC
Itza Cordova
Dec 29, 2025
1.0
Comida muy grasosa y el lugar no se ve muy limpio
AR
Andrea Rainer
Dec 27, 2025
1.0
This is the worst Wendy’s I’ve visited. After consistent poor experiences, the breaking point was waiting 10 minutes in the drive-thru only for an automated 'closed' message to trigger right as we reached the speaker. When we approached the window, the rude staff claimed the Frosty machine was 'broken.' Avoid this location.
WB
Walter Brewster
Dec 2, 2025
3.0
Fries were cold
KL
Karyn Lucas
Oct 28, 2025
5.0
Hot and fresh food. Had to wait on a chicken sandwich so we expected cold fries or something. They scored bonus points because EVERYTHING was fresh and hot.
BW
Bryanna Williams
Oct 26, 2025
1.0
This place is super slow. They have only taken one order in the past 10 minutes. If you are traveling & are considering stopping here.. just keep driving until you reach a different restaurant.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Loudon, TN?
The drive-thru is open daily from 9:00 AM to midnight.
Does this Wendy's location offer dine-in, drive-thru, and delivery options?
Yes, this Wendy's offers dine-in, drive-thru, delivery (where available), and takeout services.
Can I order Wendy's food using their mobile app?
Yes, you can place orders via the Wendy's mobile app or through the online ordering site at order.wendys.com.
Does Wendy's in Loudon serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's currently hiring in Loudon, TN?
To check available jobs at this location, visit the Wendy's Careers page and search for Loudon, TN. Job openings will be listed if available.
How can I provide feedback or contact Wendy's Loudon directly?
You can call (865) 657-0950, use the Live Chat or leave a message on the Contact page, or fill out their Customer Satisfaction Survey online.
Which nearby gas stations can I find close to Wendy's?
Nearby gas stations include Rocky Top Market 931, Exxon, Weigel's, BP, Shell, Valley Mart, and Marathon Gas, making it convenient to fuel up before or after your meal.
What other fast food restaurants are located near Wendy's in Loudon?
Nearby fast food options include McDonald's, Burger King, Bojangles, KFC, and Taco Bell/KFC, offering variety if you're exploring different meals in the area.
Are there any nearby attractions or places to visit around Wendy's?
You can visit the Loudon Dog Park for outdoor activities or enjoy the LoCo Drive-In amusement park nearby, perfect for entertainment before or after your meal.