McDonald's

3.6
1257 reviews
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Business Details

820 W Main St, Livingston, TN
38570, United States
(931) 823-7999
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
820 W Main St, Livingston, TN
38570, United States

Hours

Reviews

3.6
1,257 reviews
5 stars
450
4 stars
306
3 stars
255
2 stars
88
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

There were mixed reviews on food quality, with some praising fresh and hot meals while others complained about cold or improperly prepared food.

Cleanliness

While some customers noted cleanliness and a well-maintained environment, others reported unsanitary conditions, including sightings of pests.

Staff Behavior

Staff behavior varied significantly, with some customers highlighting friendly and helpful service, while others experienced rudeness and lack of attention.
  • TP
    Tom Paquette
    6 days ago
    5.0
    Hot very freshly cooked food.
  • MM
    MomMamaBruh
    Jan 4, 2026
    5.0
    We’ve started eating more at McDonald’s recently. The last three times the fries are hot and fresh and the burgers are fresh! Great job Livingston McD’s! See you again soon!
  • SY
    Scot Yancey
    Dec 21, 2025
    5.0
    Great deals on the app. Fast service highly recommend
  • AS
    anthony sells
    Dec 10, 2025
    2.0
    Always a bad experience. They will find something to screw up.
  • CP
    Cassie Perkins
    Nov 29, 2025
    2.0
    This happened yesterday afternoon around 11am. The food was good. I ordered a Caramel frappe with extra caramel (that is an upcharge) and it had very little caramel in it and it taste like it had been sitting there for a while. All the ice in it was completely melted and it was watery. Besides that there was a MANAGER there that was so messed up (either drunk or high) that she couldn't even hold her head up or look at you straight and she was slurring her words. It’s really pathetic that this location has people in a management position who are acting this way. I don't trust her to bag my food, let alone make sure the order is correct. Plus Im sure she drove to work in this condition and is a danger not only to herself but all the unsuspecting people on the road around her.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 820 W Main St, Livingston?

McDonald's is open daily from 4:30 AM to 11:00 PM, with later hours on Friday until 1:00 AM and extended hours on Thursday and Saturday until midnight for the drive-through.

Does McDonald's at this location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available with specific extended hours.