McDonald's

3.6
1252 reviews
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Business Details

820 W Main St, Livingston, TN
38570, United States
(931) 823-7999
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
820 W Main St, Livingston, TN
38570, United States

Hours

Reviews

3.6
1,252 reviews
5 stars
444
4 stars
307
3 stars
255
2 stars
88
1 star
158

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold fries, missing items, and food not being fresh.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with long wait times for food.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, including sightings of cockroaches.

Customer Service

Feedback on customer service was mixed; some praised friendly staff while others reported rude interactions and issues with order accuracy.

Mobile Ordering

Several customers experienced problems with mobile orders, including delays and incorrect items.
  • BM
    Bob Marley
    Nov 4, 2025
    1.0
    customer service was terrible. Everybody sitting on there phone. Made my food wrong. All around terrible would rather go to Cookeville McDonalds.
  • FF
    Frank Dewberry (Frankie)
    Oct 13, 2025
    4.0
    We went through the drive-thru, we ordered 3 chicken nuggets with fries and 3 shakes. We paid for the 4 happy meals in the vehicle behind us. At first the vehicle behind us didn't want us to pay for their Meals but I was persistent and I'm still very happy that they finally reluctantly gave in. All I ask is that when you can, just pay it forwards. If you can't make it work just swallow the pride and ask, we were not long ago people that jumped at the chance to help someone not for self recognition but simply just to help. The family in that vehicle behind us didn't need my help paying for their food. I came here to Visit and fell in love with the Livingston area and people here. I look forward to meeting most of you.
  • XF
    X Factor
    Oct 10, 2025
    3.0
    Food was good and fresh. My Filet of Fish box was missing the monopoly play piece. It makes you wonder if someone inside is removing play pieces.
  • ET
    Ember Thompson
    Oct 4, 2025
    1.0
    Slow service waited 20 minutes in curbside pickup for them to bring my food out then I had to pull through the drive through to even get it and the food was cold
  • JW
    Joel Welles
    Sep 19, 2025
    5.0
    It was good everything
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 820 W Main St, Livingston?

McDonald's is open daily from 4:30 AM to 11:00 PM, with later hours on Friday until 1:00 AM and extended hours on Thursday and Saturday until midnight for the drive-through.

Does McDonald's at this location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available with specific extended hours.