Dairy Queen Grill & Chill

4.3
547 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
512 W Main St, Livingston, TN
38570-1718, United States

Hours

Reviews

4.3
547 reviews
5 stars
321
4 stars
137
3 stars
50
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times in the drive-thru.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Staff Attitude

While some reviews praised the friendly and helpful staff, others noted unprofessional behavior and lack of communication.

Food Quality

The food quality received mixed reviews; while some praised the freshness and taste, others reported issues with temperature and preparation.

Value for Money

Customers expressed concerns about high prices, particularly for ice cream items, but some felt the value was good for the quality offered.
  • HG
    Heather G.
    Oct 16, 2025
    4.0
    Slow service, food ok .
  • TP
    Tony Paz
    Sep 30, 2025
    5.0
    Best dq in the surroundings
  • JJ
    John
    Sep 2, 2025
    2.0
    Almost $12 for a small and medium blizzard is ridiculous. I remember getting two larges for $10. Looks like I’ll start getting my ice cream at the grocery store if I’m going to start paying that much.
  • TM
    Teresa Murphy
    Jul 6, 2025
    3.0
    I was in there eating breakfast and the manager Mandy was extremely loud and rude to the workers this morning she was saying they wasn’t working just wondering around and all of us customers heard her I thought she should be a bit more mindful when talking about the employees in front of the customers and having respect for the workers you can get more out of employees
  • SP
    Samantha Paul
    Jun 23, 2025
    1.0
    My kids eat here EVERYDAY! and EVERYDAY something is either missing from the order or the foods not right or I don't even get the right food. If it was just a one time thing it wouldn't be as bad but come on we can do better than this. It's literally everyday the foods messed up....they are about to lose a very dedicated customer. And have already got this bad review......

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Livingston, TN offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

What are the opening hours of Dairy Queen Grill & Chill in Livingston?

The restaurant is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sundays from 5:30 AM to 10:00 PM.