Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
950 reviews
5 stars
368
4 stars
259
3 stars
142
2 stars
64
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 10 minutes.
Food Quality
There were numerous complaints about food being cold, not fresh, or not prepared as ordered, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with reports of sticky floors, dirty tables, and unsanitary conditions in the bathrooms.
Customer Service
Several reviews highlighted rude or unprofessional behavior from staff, including poor handling of complaints and order issues.
Pricing Concerns
Customers expressed that the prices were too high for the quality and quantity of food received.
- SSSaydee StoutOct 25, 20255.0Best fast food in town.
- SHSamuel HancockSep 30, 20251.0$15 order including a baconator that had 1 piece of bacon on it. Absolutely ridiculous how how much it costs. I'll post a picture if it will let me
- MMmicheal menziesSep 21, 20253.0Sloooowwwwwww
- BFBrownie FudgeSep 1, 20251.0Dear Wendy’s Customer Care, I am writing to express my disappointment with a recent order I placed this morning at Restaurant #5578. My order (Order #1351552222) was scheduled for 7:55 a.m. with a carry-out pickup time of 8:17 a.m. Unfortunately, the experience did not meet expectations. Despite scheduling ahead, my order was not ready on time, and I was required to wait. Upon receiving it, the presentation did not resemble the advertised product. The croissant was soggy, and the bacon consisted of only two small, thin, fatty pieces rather than the crisp, layered bacon shown in Wendy’s promotional materials. Given these issues, I kindly request that this matter be addressed with either a refund or a replacement. I value Wendy’s and hope to see improvements in product quality and consistency moving forward. Thank you for your time and attention to this matter.
- PHPaul HortonAug 28, 20252.0Extremely slow service. Sat in the drive through for 15 minutes
Frequently Asked Questions About Wendy's
Is Lexington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lexington, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lexington, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (731) 967-9398.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lexington Wendy’s serve breakfast?
Yes, this Wendy’s location in Lexington, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Wendy's in Lexington, TN?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Lexington Wendy's location currently open?
Yes, this Wendy's location in Lexington, TN is open and committed to serving quality food every day.
Does this Wendy's offer delivery services?
Yes, delivery is available through the Wendy's app or website. Enter your address to check delivery availability.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment options does Wendy's in Lexington accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at this Wendy's location?
Wendy's serves breakfast, lunch, and dinner at this location.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on Wendy's menu website and mobile app, and in-restaurant nutrition posters.
Are there any nearby places where I can grab a drink after visiting Wendy's?
Yes, nearby options include Bristol C's bar and Nicks Wings & Thingz Bar & Grill for drinks and dining.
What are some nearby shopping and services around Wendy's in Lexington?
Near Wendy's you can find Sisters of Lexington for gifts and flowers, Lexington Jewelers for jewelry, and Dollar Tree for discount shopping.
Are there nearby fitness or personal care options around Wendy's?
Yes, Locals Fitness gym and Fringe Salon hair salon are nearby for fitness and personal care needs.