Sonic Drive-In

4.0
1207 reviews
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Business Details

480 West Church Street, Lexington, TN
38351, United States
(731) 798-5115
http://www.sonicdrivein.com/locations/us/tn/lexington/480-west-church-street/store-2351
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lexington, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 480 West Church Street for the ultimate SONIC experience!

Location

Sonic Drive-In
480 West Church Street, Lexington, TN
38351, United States

Hours

Reviews

4.0
1,207 reviews
5 stars
581
4 stars
298
3 stars
169
2 stars
52
1 star
107

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and items missing from their meals.

Food Quality

Several reviews mentioned overcooked or poorly prepared food, including cold and burnt items.

Customer Service

Numerous customers expressed dissatisfaction with rude or unprofessional staff, impacting their overall experience.

Mobile App Issues

Customers frequently encountered problems with the mobile app, including slow service and difficulties with order check-in.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, highlighting good experiences with specific items like drinks and shakes.
  • AB
    autumn bohanan
    Dec 30, 2025
    5.0
    Aylissa B is the sweetest car hop always has a smile and so kind
  • SD
    Shelly Dornbach
    Oct 28, 2025
    2.0
    The tater tots was over cooked badly.
  • MC
    Marty Clark
    Oct 26, 2025
    1.0
    I can go to every sonic in the United States and never have an issue checking in to pick up a mobile app except this particular location. I have dealt with corporate called them told them and obviously that does no good which I know they’re gonna reply to this post and say if you wanted to escalated to the store, call this number blah blah blah, which has already been done and nothing comes of it. People order mobile so that they can get their items when they pull in And then when you call the store because that’s the only way you can get anybody to come and help you because they see you sitting in one of the mobile pick up stalls and they obviously know that check-in doesn’t work and no one comes and asked what your name is or anything but when you call, they answer the phone and act annoyed that you called. The owner of this location needs to fix the issue.
  • JC
    Jimmy Crawford
    Oct 17, 2025
    1.0
    I will never go back to the Lexington, Tennessee Sonic again!! We set there for a damn hour before they got our order right! They screwed it up 3 times! NEVER AGAIN!!!😤😡😡
  • SH
    Samuel Hancock
    Oct 14, 2025
    2.0
    $11 plus tip for this? What a joke
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