Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
999 reviews
5 stars
342
4 stars
218
3 stars
211
2 stars
86
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly managers, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.
Wait Times
Customers consistently experienced long wait times, both in the drive-thru and for dine-in orders, often being asked to pull forward.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty lobbies and issues with pests.
Food Quality
The quality of food was described as inconsistent, with some customers receiving cold or poorly prepared items.
- SWsome guy or whatever1 day ago1.0I ordered and was told itd be brought to my table. It was not and after waiting for a long time I went up to the countet and it had been sitting on the counter becuase they were to lazy to bring it to the table. My smoothie was warm.
- RJronaldo jaimesDec 3, 20251.0Lady who happens to be a manager is rude as hell ain’t catch her name as she was so fed up with her own ego that she gave the mic to another co worker to finish my order I could immediately tell who it was as she offered a fake smile and pitiful hospitality Do better learn to treat customers Or look for a different job Morning shift weekday
- RPRon ParkerNov 21, 20254.0Need to wait on people inside. Drive through has priority.
- AKAva KellyNov 9, 20251.0That place doesn't know how to treat there customers i will never go back there again every time I do it's the same attitude and the employees need to learn some respect
- DBDanielle BullmanNov 5, 20252.0Ordered a boys happy meal with the fries, he didn’t receive the fries, I ordered a number 1 which is the Big Mac and it was dry as heck, your employee was rude and didn’t speak to us when she delivered the food to the table and your seats are uncomfortable as well…DO BETTER McDONALDS!!!! Sorry not sorry OVERALL YOUR FOOD IS WHAT IT USED TO BE
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 675 C West Church St, Lexington, TN?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 10:00 PM, except on Friday and Saturday when delivery ends at 10:00 PM as well.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers order McDonald's conveniently using a mobile app?
Yes, customers can order through the McDonald's app available on iOS and Android devices.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup and delivery services.
Where can I find the full menu online for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby places can visitors check out when visiting this McDonald's?
Nearby places include World Finance for financial services, Gordmans for department store shopping, and Hibbett Sports for sporting goods.
Are there other dining options near McDonald's at 675 C West Church St?
Yes, nearby dining options include KFC, Dairy Queen Grill and Chill, Burger King, and Starbucks located close by for variety.
How can nearby businesses like Western Union and Dollar General complement a visit to McDonald's?
After enjoying a meal at McDonald's, customers can conveniently visit Western Union for money transfer services or shop at Dollar General for discounts and arts and crafts supplies.