Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
996 reviews
5 stars
340
4 stars
217
3 stars
211
2 stars
87
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, rude employees, and frequent mistakes with orders.
Food Quality
The quality of food was inconsistent, with complaints about cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty lobbies and issues with pests.
Customer Experience
While some customers praised friendly staff, many expressed frustration with the overall dining experience, citing long wait times and poor management.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect or incomplete orders.
- AKAva KellyNov 9, 20251.0That place doesn't know how to treat there customers i will never go back there again every time I do it's the same attitude and the employees need to learn some respect
- DBDanielle BullmanNov 5, 20252.0Ordered a boys happy meal with the fries, he didn’t receive the fries, I ordered a number 1 which is the Big Mac and it was dry as heck, your employee was rude and didn’t speak to us when she delivered the food to the table and your seats are uncomfortable as well…DO BETTER McDONALDS!!!! Sorry not sorry OVERALL YOUR FOOD IS WHAT IT USED TO BE
- JJJustinNov 5, 20251.0Owner still has not attempted to contact me over issues with unsanitary employees. Owner only responds by sending a non working link.
- LILevi IselyOct 31, 20251.0Will you ordered something and every time we go to McDonald's or order is not right I would be fired by now for not making my orders right every time we go to McDonald's or order is never right every single time
- TTTrestanOct 25, 20251.0Always a dirty lobby EVERY TIME. Literal grime and grease in the lobby area. Every time they pull you up they take at least 10 minutes then when you complain the “manager” Ashley, who was slurring every word she spoke, says to put in an application instead of trying to rectify the issue. Not the first time I’ve had an awful experience at the place.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 675 C West Church St, Lexington, TN?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 10:00 PM, except on Friday and Saturday when delivery ends at 10:00 PM as well.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers order McDonald's conveniently using a mobile app?
Yes, customers can order through the McDonald's app available on iOS and Android devices.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup and delivery services.
Where can I find the full menu online for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby places can visitors check out when visiting this McDonald's?
Nearby places include World Finance for financial services, Gordmans for department store shopping, and Hibbett Sports for sporting goods.
Are there other dining options near McDonald's at 675 C West Church St?
Yes, nearby dining options include KFC, Dairy Queen Grill and Chill, Burger King, and Starbucks located close by for variety.
How can nearby businesses like Western Union and Dollar General complement a visit to McDonald's?
After enjoying a meal at McDonald's, customers can conveniently visit Western Union for money transfer services or shop at Dollar General for discounts and arts and crafts supplies.